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    When To Send A Proposal?

    Sending a proposal too early or too late can lead to disaster. Understand the sales timeline, qualify leads, and always discuss price before proposing.

    When To Send A Proposal?

    Sending a proposal is a critical step in the sales process. But sending it at the wrong time can derail a potential project. Understand the typical sales timeline to ensure you send your proposal at the optimal moment.

    The Sales Timeline: From Inquiry to Project Start

    The sales journey begins with an inquiry. This can come from a client reaching out to you, or you initiating contact. A connection is made. Then, several crucial steps occur before you start working on their project.

    Qualifying the Lead

    After a connection is made, the next step is to qualify the lead. Do not skip this step. Four key factors determine if a lead is qualified:

    • Do they have a problem you can solve? Ensure your services align with their needs.
    • Can they afford your services? Budget is a non-negotiable factor.
    • Do they have a timeline of need? A clear deadline indicates commitment. Ambiguity is a red flag.
    • Is there a mutual desire to work together? This ensures a productive and ethical partnership.

    "Do they have a problem that you can solve? You also want to make sure that they can afford your services. Then you want to make sure that they have a timeline of need. And then obviously you need to have a desire to work together."

    Qualifying a lead can take time. It can happen during the first conversation or over many meetings. The complexity of the qualification process often scales with the project's budget. Larger budgets typically mean longer sales cycles.

    Discuss Price Before Proposing

    This is critically important: discuss pricing before creating a proposal. Work towards a verbal agreement on a price range. Your goal is to understand their budget and ensure it aligns with your costs. This prevents wasted effort on proposals that are out of budget.

    "Make sure that you talk about price before you put together a proposal. And that means on the phone with the client you're going to look for them to agree on at least a price range."

    If discussing money is uncomfortable, practice. Ask the client, "Typically, these projects fall between X and Y. Does that range work for you?" This helps gauge their budget expectations.

    The Proposal vs. The Contract

    Once the lead is qualified and a verbal budget agreement is in place, you are ready to send the proposal. However, a proposal is not a contract. Many people confuse these two documents. They serve different purposes.

    What is a Proposal?

    A proposal is a sales tool. It's designed to impress and persuade. It typically includes:

    • Company information
    • Problem summary
    • Project cost
    • Project timeline
    • Process snapshot

    There is nothing for a client to sign in a proposal.

    What is a Contract?

    A contract is a legally binding agreement. It establishes the working relationship. A robust contract includes a wide array of critical details:

    • Detailed company info
    • Offer term
    • Change policy
    • Client responsibilities
    • Right to reproduce (for portfolio use)
    • Warranties
    • Liability
    • Dispute resolution
    • Termination clause
    • Intellectual property ownership
    • Scope of work
    • Fees and expenses
    • Payment terms

    "Proposals are for sales and negotiating. Contracts are legally binding agreements."

    A contract ensures clarity on key aspects like revision rounds, ownership of work, and what happens if issues arise. While you may never take a client to court, a contract facilitates crucial conversations and sets clear expectations upfront.

    Final Thoughts

    Knowing when to send a proposal and understanding the distinction between a proposal and a contract protects your business. Follow the steps of qualifying leads and discussing budget to ensure your proposals are effective. Then, safeguard your projects with a comprehensive contract.

    Chris Do, Founder and CEO of The Futur

    ABOUT

    Chris Do

    Chris Do is an Emmy award-winning director, designer, strategist, and educator. He's the Founder and CEO of The Futur—an online education platform that teaches the business of design to creative thinkers.

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