Manifesting The Perfect Client
Driven to transform the customer experience alongside global businesses and agencies, I am a business creative director in digital and experiential design for new technologies and the founder of an award-winning New York-based digital design agency. I bridge the gap between business owners and the design community through design education and brand building. As a specialist in design sprint facilitation and an expert in digital products and design aesthetics, I work with global businesses looking to grow and maintain their relevance in the marketplace with empathy-driven customer experiences using cutting-edge concepts. I coach businesses and teams that design is not an expense - but a smart investment - and the ultimate framework to transforming ideas into reality. Following a career working alongside many brands, including multinational technology companies such as Microsoft, leading luxury brands Marina Bulgari, Rachael Ray, Jägermeister and AXE, and global events like the Rio 2016 Olympic Games and TedMed, my skills in design aesthetics and experience in creating digital products empowers global brands, businesses, agencies, teams and the design community with intensive workshops and design sprints focused on bringing ideas to life for authentic user experiences. Three core principles lead me to fighting for great design and pioneering the new UX of empathy-driven customer experiences: a daring heart, a cool strategic head and fearless creativity. In this brave new world of unlimited possibilities, it’s about knowing the rules in creative business and web and mobile development - and when to smash them. It’s about elevating UX while bringing the dedication and eye of an artist into the design, marketing, ecommerce and creativity of business. It’s about bridging the gap between smart business and design through education and brand building. I live my best life through design, where I join my team, clients and the design community to cleverly navigate the dynamically-changing digital world - with a daring heart, a cool strategic head and fearless creativity.
Chapters