Business Development

Mindset For Getting Value From Consumed Content

This call covers a powerful mindset for ensuring you get real value and an "ROI" from any information products, courses, books or other learning materials you invest time and money into.  

Approach Consumption With An "Get My Money Back" Mindset

Adopt a mindset of extracting enough value to recoup your investment when consuming anything.

Chris advocates for consciously approaching any paid information or learning experience with the intent to get back the monetary value you put in, and then some. He uses the example of books behind him on his shelf - for every book he paid for, he made the investment back many times over by applying the ideas, teaching the concepts, or building something off the material. View your consumption not just as an expense, but as an opportunity to create value. Don't just take in and hold the information, but find ways to give it back out through your work.

View Creation as Generating Byproducts
The creation process naturally yields many valuable byproducts beyond the core offering.

Chris describes a mindset from the book "Rework" about finding value in the byproducts created during the development of any main creation like a course, book, product etc. For example, worksheets, self-assessments, tools and other pieces you create in the process can be extracted and turned into their own separate products to sell at lower prices. Most creators focus only on selling the main thing, but you can exponentially increase your revenue streams by selling off these byproducts.

Action Steps:

1. For your next creation, keep a list of any support tools, templates, exercises, etc. you develop along the way.
2. Identify which pieces have potential standalone value and could be packaged up to sell individually.
3. Add these byproduct offerings to your sales pipeline at lower price points to create additional revenue streams.

Staying focused on measurable goals
When reviewing examples members share, Chris steers feedback towards concrete goals the work should achieve, like lead generation or sales conversion.

Keeping objectives specific and quantifiable helps optimize strategies and assess whether they are effective. It prevents vague or vanity metrics from guiding decisions.

The copywriting framework called R.O.T stands for Results, Objections, and Time. Results refer to the outcomes or promises made in the copy, while objections address potential doubts or hesitations the audience may have. Time indicates the timeframe associated with achieving the promised results. By addressing objections and clarifying guarantees, copywriters can overcome resistance and build trust with their audience. The three stages clients go through before making a purchase are problem awareness, solution awareness, and product awareness. Homework for copywriters includes crafting clear and focused headlines, ensuring lead magnets have strong hooks, and understanding the customer journey to tailor messaging effectively. Additionally, being prepared, asking questions strategically, and practicing good hygiene are essential elements of effective participation in workshops or meetings.

Key Points:
1. ROT framework: Results, Objections, Time.
2. Address objections and clarify guarantees to overcome resistance and build trust.
3. Understand the customer journey: problem awareness, solution awareness, product awareness.
4. Craft clear and focused headlines; ensure lead magnets have strong hooks.
5. Practice good hygiene and be prepared for effective participation in workshops or meetings.

Top Action Steps:
1. Apply the ROT framework to your copywriting efforts by clearly defining promised results, addressing objections, and specifying the timeframe for achieving outcomes.
2. Analyze potential objections your audience may have and develop strategies to overcome them in your copy.
3. Tailor your messaging to align with the stages of the customer journey: problem awareness, solution awareness, and product awareness.
4. Review and refine your headlines to ensure they are clear, focused, and compelling, with strong hooks to attract your audience's attention.
5. Prioritize good hygiene and preparedness for effective participation in workshops or meetings to maximize your learning and networking opportunities.

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Overview
(email information will be below this summary)

We'll breakdown of the key concepts, frameworks, processes, mindset shifts and action steps from the webinar transcript on generating non-stop leads.

Main Concepts
1. Define Your Expert Niche
The market is who you serve (e.g. entrepreneurs in a specific industry)
Your passion is composed of things you find fun and easy to do  
Your expert niche combines your passion and serves a specific market
Defining your niche brings clarity of purpose and fulfillment

2. Email Campaign Principles
The webinar provides guidance to accompany an email campaign  
It teaches frameworks for generating leads through strategic planning

3. Personal Journey and "Why"
Sharing the speaker's personal experiences finding their niche in 2014
Understanding their motivations helps the audience find their own

4. Joining the FuturePRO Group
Details are provided on joining this coaching program
A limited-time offer is mentioned

5. Outline for Next Steps
Plans are discussed for follow-up content and support

Defining Your Expert Niche
The speaker emphasizes defining your expert niche as the most important business decision. Michael Port's book provides a framework:

1. Identify your market - a group you have something in common with
2. Reflect on your passions - things you naturally excel at and find fulfilling
3. Combine your passions to serve a narrow target market
  - This brings clarity and purpose like "sunshine"

Defining your niche this way is transformative. Jewel Kim's story demonstrates finding fulfillment through holistically addressing multiple interests.

Action Steps:
1. Complete reflection exercises on your interests and strengths
2. Research target markets you could passionately serve  
3. Draft your expert niche statement combining the two

Personal Journey and "Why"  
The speaker found their niche in social media customer service in 2014. This was a breakthrough that aligned their passions.

Sharing their experience helps attendees understand:
1. The transformative nature of defining a niche
2. How to persevere through self-discovery and change
3. The clarity, fulfillment and business focus that results

Relating a personal story makes complex frameworks more tangible and motivates taking action.

Action Steps:
1. Reflect on your own experiences with change and discovery  
2. Note any insights that could apply to defining your niche
3. Find inspiration from examples of others' journeys

Joining shows commitment when inspiration hits to transform goals into actions. Success requires systems, accountability and expertise.

Action Steps:  
1. Note the details of the limited-time offer
2. Assess if this level of support could help you succeed  
3. Consider signing up if it's a good fit

Outlining Next Steps
Future content will:
1. Address specific questions from this webinar  
2. Dive deeper into frameworks and exercises
3. Provide case studies and further inspiration

Follow-ups create structure and commitment. Receiving additional perspective helps solidify learnings.

Action Steps:  
1. Note any follow-up content you'd find most valuable
2. Mark your calendar for future sessions
3. Consider an accountability partner for motivation

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Day 1 kicks off with clarity: Defining your Ideal Client Avatar.  

Imagine waking up to a world where every marketing dollar you spend returns tenfold and where every piece of content resonates deeply with your audience. This isn’t a dream. It’s what happens when you know your ideal client avatar inside and out.Today, we’re peering into the DNA of that ideal client. This process is about bringing into sharp focus the people who will love and actively seek what you offer.

‍Here is a workbook designed to guide you through this process (please make a copy as prompted and do not edit the original), which we have broken down into 4 detailed steps:‍

Step 1: How to find your expert niche.

First, start with your target market. Who are they? What industry are they in? Get a clear picture of them in your head. Then, find the overlap with the things you are passionate about. This seems obvious, but so many of us work in a field for people we don’t care about just because it’s something we’re familiar with.The overlap between these two, target market and passion, is your expert niche.Some questions to consider as recommended by Michael Port in his book “Booked Yourself Solid.”

• What work do you do that feels more like play than work, where you lose sense of time?
• Who do you already know and are already working with?
• Which group of people do you already have a lot of personal interest or knowledge of?
• Who is actively seeking out solutions you already provide?
• What natural talents do you have?
• What comes easy to you?

Did you figure out your expert niche? Stop here if you haven’t, and put some thought into this. Everything you do moving forward will be based on clearly defining what you do, who you do it for, and why it matters.This is why author Blair Enns calls this the “Difficult Business Decision.”

Step 2: 7 Points of Differentiation by Allan Dib

I also want to introduce you to Allan Dib’s “7 Points of Differentiation,” which I learned recently while having a live call with him on LinkedIn.Take a crack at it…Differentiate or die! Undifferentiated companies compete on price, chase prospects, and are easily replaced. Differentiated companies command a premium, choose who to work with, and often have a waitlist. Pick one or more of these points to narrow who you are and what you do.

• Location/Geography: What areas/regions do you want to serve? Targeting a specific area can refine your marketing strategies. It could be Los Angeles or California. It can be the United States.
• Values: What values or beliefs are important to you? Aligning your brand with these values can create a strong connection.
• Demographic: To narrow down your ideal target, consider age, gender, income level, education, and more.
• Industry: Which industry does your client work in? Tailoring your message to industry-specific needs can increase its relevance. For example, the industry could be advertising agencies.
• Desire: What are their deepest desires about your product or service?
• Problem: Identify the main problem they face that your product or service can solve.
• Trend: Are there any current trends that affect their decisions or lifestyle? AI, automation, metaverse, Gig economy, Attention economy, social media platforms, etc.… Leverage these to make your offer more appealing.

If we combined some of the examples above, it could sound like this: I help LA-based advertising agencies create compelling short-form, vertical content for IG, YT, and TikTok.‍

Step 3: Jobs to Get Done Framework

Understand not just who your client is but what they need to accomplish. Here’s how to use this framework to deeply understand, empathize and anticipate their needs.Draw three columns. From left to right, label the first “Jobs/Tasks,” followed by “Gap/Obstacles,” and then “Opportunities.”Start with the first column and list the jobs they’re trying to get done. Begin from the moment they wake up until they go to bed at night. This should represent a typical “day in the life” of your dream client. If you’re having trouble with this, try to think of one person vs. a group of people. The clearer your vision of the person, the better and more accurate this will be.Next, identify the obstacles preventing them from completing these tasks. What’s getting in their way? What makes it more difficult for them to complete this? For example, if the task was to work out in the morning, the gap could be having fresh gym clothes, a post-workout meal, an exercise routine, etc.… Get it? Now, do this for each task/job.Last but not least is the “Opportunity” column. What would make their life easier or less complicated? Use your imagination here, and don’t be limited to what you offer, what you know how to do, or even your budget. This is pie-in-the-sky thinking. You can always go back and find an MVP model.This exercise will give you a clearer picture of what your dream client wants and needs. Now, think about all the resources you have, people you know, and tools you have, and see how you might identify 1-2 things you can implement in your content, service, or new tool. This is why this column is called Opportunity!Every obstacle is an opportunity waiting to be discovered.User Centric Design/Marketing follows this model:

• Know me
• Anticipate my needs
• Make my life simple
• Look out for me
• Reward me

Look at that! You’ve already unknowingly completed the first 3 steps. Now, you need to find a way to simplify their lives by providing tools/resources. More on this later. For now, do your best and save what you’ve done for when we get together.

Step 4: Identify Compelling Events

What is a compelling event, and why does it matter?A compelling event is something that triggers your ideal clients to seek out a solution. Something interrupts their life, creates pain, and compels them to act. Some examples of compelling events are getting laid off, getting a promotion, sales revenue being up/down, new product launches, bad press, and disruptive technologies.Why is this important?A compelling event precedes a purchase. This is the most opportune time to contact a prospect, as they are most actively seeking solutions. Something that might not have been important is now urgent.The good news is that, with a little research, you can find the events that will impact your prospects.Some examples include:

• Getting a Mortgage/Loan: A perfect time for moving companies to reach out.
• USPTO Trademark Granted: An opportunity for lawyers specializing in intellectual property to offer their services.
• Speeding Ticket: A direct cue for attorneys to make contact.
• Trade Show Exhibitor Booking: A prime moment for specialty promo manufacturers to propose their products.

That’s day one in the books.

Today was about laying the groundwork, setting you up for a strategy more like a conversation than a broadcast—your move. Use what you’ve learned, refine it, and start crafting the future of your business with clarity and intent.

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Day 2

If Day 1 was about precision, Day 2 is about amplification—not through sheer volume but through the compelling power of Word-of-Mouth Advertising (WOMA). It’s about turning your satisfied clients into your most persuasive advocates.

Before we get started, here is your workbook for this lesson. Please make a copy as prompted and do not edit the original. Now, let’s get started!

The Anti-Elevator Pitch Pitch

In Michael Port’s Booked Solid, the concept of the anti-elevator pitch is a game-changer, especially for you, the creative entrepreneur. This isn’t about the hard sell; it’s about forging genuine connections that resonate with your unique audience. It shifts the focus from what you’re selling to the story and value you bring to the table, sparking interest and conversation rather than a one-sided pitch.

Michael’s 5 step process is to answer the question, “What do you do?”

1. Introduce the target market
2. Identify 3 of the biggest & most critical pain points
3. List how you solve them w/ investable opportunities
4. Demonstrate the number one most relevant result
5. Reveal deeper core benefit (the why)

Here are 3 versions of Michael’s outline for applying this in conversation—from short and sweet to full-blown dialogue. Use the following frameworks for your business.

Version 1
I help (1. Target)… (5. Benefit)

Version 2
I help (1. Target)
You know how… (1. Target & 2. Pain)
Well, what I do is… (3. Solutions & 4. Result)

Version 3
You know how (1. Target) do, are, or feel (2. Pain)
Well, what I do is… (3. Solutions)
The result is (4. Result)
The benefits are (5. Benefit)

If you’re stuck, here are some other ways of using an Anti-Elevator Pitch:

• Begin with Curiosity: Open with a thought-provoking question or statement that touches on a common challenge or aspiration within your niche. For instance, if you’re a graphic designer, you might ask, “Ever wonder how the right visual identity can turn a small brand into an icon?”
• Narrate with Passion: Share a short, compelling story that illustrates your creative process, a project’s transformation, or the impact your work had on a client. This isn’t just about outcomes; it’s about the journey, creativity, and connection that define your work.
• Engage Through Invitation: Close by inviting them to share their story or creative challenges. This turns the conversation into a collaborative dialogue, and your role shifts from a service provider to a creative partner.

Example:

At a networking event or even in a casual conversation, when someone asks about your work, you could respond with:

“Have you noticed how some brands just have that magic, making you feel connected, inspired, or just plain happy? I worked with an indie musician last year, crafting an album cover and social media visuals that truly captured the soul of his music. It wasn’t just about the design; it was about telling his story visually, creating an experience for his audience before they even pressed play. His streaming numbers doubled, but more importantly, his fans felt a deeper connection to his work. How do you want your audience to feel when encountering your brand?”

Using the anti-elevator pitch, you’re not just offering a service; you’re inviting potential clients into a collaborative creative journey that promises not just results but resonance and relationship.

WOMA: The Game Changer

Genuine recommendations from trusted sources stand out in a world bombarded with ads. That’s where WOMA comes into play, turning your work into conversations around dinner tables, across social media, and within professional networks.

Exactly What to Say, Courtesy of Phil M. Jones

Imagine knowing just the right words to encourage your clients to spread the word. Phil M. Jones offers us these golden questions:

• After expressing gratitude: “You wouldn’t know 2 people who would benefit from what I do, would you?”
• Seeking testimonials: “Would it be crazy for you to share the experience you had working with me?”
• Maintaining connection: “One last favor. Would it be okay to follow up with you in a week?”
• The follow-up: “I bet you didn’t get around to calling the 2 people we talked about?” (Pause for response). If they forgot, they will apologize and promise to do it right away. If they took care of it, you’re all set. Now follow up.

These questions are more than just a formula; they’re an extension of your creative process and client relationship. They’re about weaving the narrative of your work into the larger tapestry of your community and industry. Through thoughtful engagement and genuine curiosity, you’re not just expanding your clientele—you’re cultivating a community that values and champions your art.

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Day 3

Before we get started with Day 3, here is your workbook for this lesson. Please make a copy as prompted and do not edit the original. Now, let’s get started!

Alex Hormozi discusses the Core Four ways to generate leads: advertising, Cold Outreach, Content, and Warm Outreach.

A healthy marketing mix includes elements of all four. Run ads to reach large groups of people. Buy contact lists of people you want to work with and do cold outreach: emails, messaging, calls, etc. Then there’s content, which is the focus of what I want you to work on, followed by some warm outreach.

Why?

“All strategy is autobiographical”— Blair Enns.

Content marketing is how the Futur has gone from relative obscurity to having thousands of loyal fans and customers. Content isn’t just for sales or marketing; it can be used to build community and connection and create unforeseen opportunities.

Best of all? You can build authority and thought leadership in your expert niche this way. I’ve come to believe that I’m invited to speak at events, not because I’m the best speaker, but because of two reasons: the size of our social following and familiarity. The event organizers know what to expect because they’ve seen me multiple times across multiple platforms.

7/11/4 Rule

In a Google report called Zero Moment of Truth, researchers concluded that before someone makes a decision to buy, they spend time researching, talking to friends, reading reviews, and making recommendations. They will spend, at minimum, 7 hours interacting and consuming content across 11 touch points (social, web, event, email, etc.) and across 4 locations.

That sounds exhausting if you had to spend this amount of time with each of your prospects before they even decide they want to buy. Uggh! Good news, you can do this at scale with content.

Think about how it is that you are reading this email. There’s a good chance you’ve spent a few hours listening to our podcast, watching a whiteboard session on YouTube, swiping through an IG carousel post, or participating in a LinkedIn Live Audio Event with me. Am I right?

Before you run for the hills thinking about how much work is involved, that you don’t have enough time to create posts, that you are too camera shy for YouTube, and would rather jump off a bridge than become an “influencer,” consider this other idea. Most successful companies spend 10%+ of their resources on marketing. That is 10% of their time, team, budget, energy, and creativity in building and generating leads. It’s why you’re here, right?

It’s not magic. Lead generation doesn’t work if you don’t. But it doesn’t have to be like a tooth extraction. We can have fun.

I was inspired by an idea that Stephanie Owens shared with me. Why not gamify this whole experience? She created a Bingo card with different types of lead generation activities. I’ve adapted this idea and made one just for the Pro Community.

As in with Bingo, connect any 5 vertical, horizontal, or diagonal columns, and you have a Bingo! Here’s a breakdown of each with one stipulation. Counting any item as completed must be recent, so we impose a 6-month statute. So, if you were published 10 years ago, don’t check that off. That’s a long time ago for someone to remember you. This isn’t a hard and fast rule, so use your own judgment. For example, having a NYT best-selling book is an accomplishment that you can claim regardless of how long it’s been.

Let's have a look at the Bingo card.

B Column:

1. Give a keynote for 200+ people: Deliver an Audio/Visual presentation at an event attended by over 200 people. Bonus points. Having professional shots of you speaking at the event to build social proof.
2. Leave a comment with 50+ reactions: Write a comment on a social media platform that receives over 50 likes, responses, or other forms of engagement.
3. Attend industry convention: Be a participant at a conference related to your professional field. Additionally, get 3 business cards/contact info of someone you’d like to develop a relationship with. Then, at some point, invite them to lunch.
4. LinkedIn Carousel (PDF document) with 1k+ reactions: Create a carousel post on LinkedIn, a series of images or slides, that gets over 1,000 reactions.
5. IG Reels with 100k+ views: Publish a short video on Instagram Reels that reaches or exceeds 100,000 views. Hint: screen capture your most liked Tweet and add trending music to it. Easy peasy. Lemon squeeze-y.

I Column:

1. Get 500+ reactions on LinkedIn post: Share a post on LinkedIn that receives over 500 reactions. If you need help, watch YT episode with Jasmin Alić for tips.
2. LinkedIn followers 5k+: Accumulate over 5,000 followers on your LinkedIn profile.
3. Google top 10 organic ranking 3 keywords: Have a website or content that ranks within the top 10 search results on Google for three different keywords. Can’t use your name or company name. Also, ensure the search result is filled with people or companies you want to compete against. No point in having keyword dominance for a term no one is looking for. You are the company you keep.
4. Featured on top 50 podcast: Be featured as a guest on a podcast that is ranked within the top 50 in its category.
5. TEDx talk: Deliver a talk at a TEDx event. Reach out to local schools and universities. There’s a good chance they’re in the planning stages right now.

N Column:

1. LinkedIn audio event w/ 100+ attendees: Host an audio event with more than 100 active attendees on LinkedIn.
2. IG Reels with 20k+ views: Post a short video on Instagram Reels that is viewed over 20,000 times.
3. 10k+ Twitter/X followers: Build a following of over 10,000 on Twitter/X.
4. Send out 10 Love Letter websites: Craft 10 personalized pitches demonstrating a deep understanding of potential clients’ unique needs and aspirations. Refer to Dan Mall’s “Love Letter” webpage.
5. 15k+ IG followers: Grow your Instagram following to more than 15,000 people. No bots, please.

G Column:

1. Book notable guest for interview: Secure an interview with a person of significance or fame for a show, podcast, or article.
2. YouTube long-form video 10k+ views: Create and publish a long-duration (15 min+) video on YouTube that receives over 10,000 views.
3. Write a “top 10” blog post: Author a blog post that is structured as a “top 10” list in a particular category or subject matter. Make sure you include yourself as one of the 10.
4. LinkedIn Top Voice: Be recognized as a “Top Voice” on LinkedIn, indicating that you are one of the most influential content creators on the platform.
5. Leave a comment with 20+ reactions: Post a comment that receives over 20 reactions in terms of likes, replies, or other engagements.

O Column:

1. YouTube short 100k+ views: Publish a short video on YouTube that gets over 100,000 views.
2. Featured on national trade publication: Have your work or profile featured in a major trade publication relevant to your industry.
3. LinkedIn Collaborative badge: Earn a badge on LinkedIn for collaboration, likely indicating partnership or teamwork recognized on the platform. A new feature on LinkedIn allows you to answer 3 questions related to your expertise to earn a 30-day badge.
4. 5 client recommendations on LinkedIn: Receive and display five client recommendations on your LinkedIn profile. Make it easy for your clients. Write the first draft for them. This will make it easier.
5. Profile update w/ 2-word brand: Update your LinkedIn profile with a succinct, two-word personal or professional brand statement. Here are some examples: Loud Introvert, Proud People-Pleaser, Hope Dealer, World-class Hugger, Brandmother. Watch my Adobe MAX video on Personal Branding to unlock your 2-word brand.

Update your social feed with your Bingo card as you make progress, until… you can yell “BINGO”!!! Use the hashtag #FuturPro, and make sure to tag me @theChrisDo or @TheFuturIsHere.

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Building Social Proof

The Importance of Social Proof
- Social proof is crucial because we feel unsafe doing things alone when no one else is doing it.
 - *"We know this in restaurants. We know this in movies. We know this in amusement parks. If no one's there, we feel scared."*
- Conversely, when many others are doing it, we feel safer joining in.
 - *"Conversely, when everyone is there, we feel really safe, because we cannot be the only idiots who are going to try this out."*

The Myth of Winning on Craft Alone
- There is a persistent myth that success will come purely from honing one's craft.
 - *"Here's the myth: you will win based purely on your work."*
- This myth is perpetuated in schools that focus solely on technical skills while ignoring other important skills like marketing, sales, and communication.
 - *"So they invite speakers to come to schools who are really all about the craft. They couldn't explain their way out of paper bag."*

The Importance of Building an Audience
- Instead of focusing only on craft, effort must be made to build an audience and social proof.
 - *"So in your way of trying to attract new clients. You have to do everything you can to establish social proof."*
- A key question to ask is: "What am I doing to build social proof?"

Picking the Right Platform
- The first step is picking one social platform to dominate that aligns with:
 1. How you like to create content
 2. Where your potential clients gather for information, entertainment, and inspiration

Action Steps:
- Reflect on the platforms you enjoy creating content for
- Research where your ideal clients spend time online
- Use AI tools to analyze your situation and get platform recommendations
- Commit to posting consistently on your chosen platform

Understand Your Ideal Client
- To choose the right platform, you need to clearly define your ideal client:
 - Demographics (age, gender, income, education, etc.)
 - Psychographics (values, interests, behaviors, etc.)
- Thoroughly understanding your ideal client allows you to determine where they spend time online.
 - *"I would describe it [to the AI]...They're probably in their late twenties to mid fifties. They're split between men and women. They have some kind of education."*

Use AI for Platform Analysis

Prompt Start "I need help identifying the most suitable social media platforms for reaching potential clients or prospects. I aim to understand where they typically engage with news, entertainment, and inspiration on social media.

About Me:
(Insert details about you)

Ideal Client Profile:
(Insert details)

What are the top 3 social platforms and break it down by demographic, psychographics and reasons why you would recommend creating content on this platform.

Additional Information:
(Please provide insights on your preferred mode of content creation (e.g., text, audio, visual), personal interests, or creative strengths to refine the platform recommendations.) " Prompt End*

Consistent Content Creation
- Once you've chosen the platform, commit to posting consistently to build an audience over time.
 - Quality content distributed consistently is key.

Action Steps:
- Create an ideal client persona with detailed demographics and psychographics
- Use AI tools to get platform recommendations based on your persona
- Plan a consistent content calendar and posting schedule
- Celebrate small wins as your audience grows over time

Building Authenticity and Chance Encounters

The Power of Authenticity
- Being authentic in the content you share increases the chances of serendipitous connections with ideal clients.
 - *"She told that story and of all the things that she told. This is how this person found her."*

Embracing Your Unique Story
- Don't filter out the unique aspects of your life and experiences when creating content.
 - Those could be the very things that attract your ideal clients.

The Long Game of Audience Building
- Building a real audience takes patience and commitment to showing up consistently over a long period.
 - You never know when sharing your authentic self may attract your next ideal client.

Action Steps:
- Get comfortable sharing personal stories and experiences in your content
- Lean into what makes you unique, even if it seems irrelevant
- Adopt a long-term mindset for growing an audience slowly over time
- View each new follower as a potential future client opportunity

Reflection Prompts

Here are some reflective questions to consider regarding building social proof:

- What platforms do I truly enjoy creating content for? Which feel like a natural fit?
- Where do my ideal clients likely spend time online to learn, be inspired and be entertained?
- How can I better define the specific demographics and psychographics of my ideal client?
- What unique personal stories and experiences could I share to attract ideal clients?
- How can I develop more patience and a long-term mindset for slowly building an audience?
- What's one small step I can take today toward consistently creating content?

Closing thoughts

Building strong social proof is crucial for attracting ideal clients, as people inherently feel safer following the crowd. However, the myth that technical craftsmanship alone leads to success persists.

The reality is a multi-pronged approach is required:

1) Deeply understand your ideal client to identify the right platform for reaching them.
2) Consistently create authentic, personal content to build an audience over time.
3) Embrace the long-game of audience building through patient, persistent effort.
4) Remain open-minded, as sharing your unique story can lead to serendipitous client connections.

While there are no shortcuts, strategically building social proof by choosing the right platform, sharing your authentic self, and developing an audience over time, increases the chances of your ideal clients discovering you.

Main Insights from the Pro Call #241

Business Evolution and Adaption

- Cyrus shared about focusing his creative agency more on consumer finance, sparking discussion on maintaining creativity while expanding into new areas.

- Maintaining the creative aspect of a business while expanding into new industries like consumer finance requires resources and planning.

- Industries and costs fluctuate over time - healthcare costs are rising while consumer finance costs are falling, requiring adaptation.

- As competition increases, unique styles that initially secured jobs may lose their advantage, necessitating new approaches.

- Being open to changing methods and industries allows scaling skills to emerging opportunities while avoiding becoming stuck in old ways.

Operational Effectiveness

- Hiring the right people, delegating tasks, and investing in training/automation frees the founder for higher-level work and maximizes productivity.

- Developing diverse skillsets within a team allows more flexibility in tackling new initiatives.

- Outlining blueprints for others to assist the founder is important for diligent delegation of responsibilities.

- Tracking and adapting acquisition costs (CPA) across industries helps optimize lead generation budgets over time.

Relationship Management  

- Maintaining proximity to and understanding of clients increases chances of retaining their business.

- Building good relationships with financial institutions is important but also difficult, prompting considering of alternative industries like healthcare and entertainment.

- Implementing ethical practices in subcontracting work prevents poaching of clients and protects partnerships.

Communication Strategies

- Investing in good audio equipment allows conveying emotions and impressions effectively over communication channels.  

- Content marketing by providing valuable resources is more effective than unsolicited cold pitches for attracting potential clients.

- Pursuing a subscription-based model is worth testing for consistent lead generation and client retention.

Action Steps:

1. Assess your business model and industries for need to adapt to trends

2. Evaluate team skillsets and roles for optimization opportunities  

3. Develop blueprints and processes for task delegation

4. Track key metrics like CPA and compare across sectors

5. Build closer relationships with clients through proximity & understanding

6. Implement ethical contracts protecting partnerships  

7. Invest in high-quality audio equipment for presentations

8. Provide valuable content to prospects instead of sales pitches

9. Consider subscription offerings for recurring revenue streams

10. Remain open-minded and willing to change approach over time

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GPT Prompt

I am a ____. I generally ___ _____.

For the kinds of things that I do help me to design a business model that's a subscription-based model, as described by Ronald Baker in his book Times Up.

Help me figure out my target audience, the offer, and suggest anything that is currently trending in terms of what people need and how you see that moving into the future.

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(Fill in the blank with your relevant details about your service/product and goals.)
Example:

"I am a copywriter. I generally write copy for email marketing funnels and websites. For the kinds of things that I do help me to design a business model that's a subscription base model, as described by Ronald Baker in his book Times Up.

Help me figure out my target audience, the offer, and suggest anything that is currently trending in terms of what people need and how you see that moving into the future."

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Main Concept Summaries

1. Establishing Clear Objectives:
Define specific goals for sales calls to enhance their impact.

2. Understanding Client Priorities:
Identify client needs and preferences to assess compatibility early on.

3. Adapting Approach:
Modify strategies based on project scope, budget constraints, and unique client situations.

4. Sales Call Objectives:
Tangible aims set in advance to guide discussions towards mutual agreement.

Application Examples

1. Budget-Focused Qualification:
Early in the call, emphasize questions on budget, timeline, and priorities to qualify a project swiftly.

2. Needs Assessment:
Prioritize understanding client strengths and challenges through probing questions before proposing a strategy.

3. Tailored Solutions Presentation:
Offer service bundles aligned with client objectives, avoiding random offerings.

Reflective Questions

1. Client Sophistication Level Matching:
Evaluate if my methods align with the level of sophistication of the client.

2. Assumptions Evaluation:
Reflect on potential biases that could disrupt the call by assuming things about the client.

3. Questioning Approach:
Assess whether I'm seeking clarity or prematurely jumping to conclusions during interactions.

Summation

Understanding client priorities and adapting sales approaches accordingly optimizes the effectiveness of calls. By directing pertinent questions and offering tailored solutions, expertise is showcased over generic offerings, facilitating better qualification and decision-making processes. Regularly challenging assumptions through open-ended client understanding builds trust crucial for optimized sales conversations. Focusing calls on client priorities over personal interests positions expertise as guidance valued over hard sells.

Chris Do cut straight to the chase: It's not about flaunting your shiniest work; it's about mirroring back the client's needs in your service deck. Make it resonate, make it relevant.
Chris zeroed in on a game-changer: lean into agency gigs for that steady rhythm. And when it comes to upping your earnings game by half. Ditch the self-doubt, anchor in the facts, and sell your story with conviction. Shake up the status quo with a subscription model—keep clients hooked on the value you're serving up, show them progress they can't ignore.

Action Steps:

Lead Generation and Client Conversion Protocol:
1. Personalize your service and capabilities deck to reflect the client's specific needs.
2. Engage with clients by allowing them to ask questions and expect them to act on the advice given.
3. Shift focus from general teaching to providing specific advice, critique, feedback, and actionable plans.
4. Structure meetings more effectively, increase their frequency, and provide more access to mentorship.

Freelance Design Challenges and Agency Work:
1. Consider focusing on securing agency work to stabilize income.
2. Educate yourself on payment terms and the creative process to prevent misunderstandings.
3. Read "Exactly What to Say" by Phil Jones for effective client communication.

Instagram Growth and Lead Generation Strategy:
1. Apply the problem framework to identify and address issues with Instagram growth and DM requests.
2. Develop a consistent lead generation process to overcome growth plateaus.

Ambition, Mentorship, and Client Communication:
1. Set clear income goals and work towards them with a positive mindset.
2. Communicate transparently and honestly with clients, focusing on facts.
3. Aim to acquire new clients willing to commit to higher retainer fees.

Transitioning to Subscription Model:
1. Set a goal for the number of qualified leads needed based on your conversion rate.
2. Maintain a consistent, narrow positioning to attract the right clients.
3. Establish criteria for accepting work and refer smaller projects to the Jobs Board.

Project Budgeting and Subscription Models:
1. Understand the variables involved in project budgeting and commit to them.
2. Explore offering a subscription-based model to clients for regular updates and maintenance.

In-House Agency Financial Discussion:
1. Calculate the overhead costs of hiring an in-house agency and set appropriate retainer fees.
2. Cycle through clients and consider rate increases as your agency grows.

Sustainable Branding for Small Businesses:
1. Consider the role of a fractional Chief Brand Officer (CBO) to apply your skills strategically.
2. Focus on identifying and improving the client's highest priority needs.

Enhancing Conversations and Website Optimization:
1. Audit your website for visual presentation and copywriting.
2. Utilize tools like "Ok, orange" for website optimization.
3. Generate social media growth through video content and topical discussions.
4. Create lead magnets and establish thought leadership on platforms like LinkedIn.

Creative Agency Challenges and Improvement Ideas:
1. Explore AI tools like Dobot or Chat-GPT to understand and improve creative agency processes.
2. Share successful strategies, such as outbound lead generation plans, through webinars or other formats.

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Resources:

Dirtybandits.com

Exactly What to Say on Amazon

Phil M Jones

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"Exactly What to Say"
PDF Link

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"Time’s Up! Subscription Business" by Ronald J Baker

Amazon Link

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Ron Baker’s Content

Ron Baker’s Content

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Quick Announcement:
New Rule for Asking Questions: Members are now allowed to ask only one question. To earn the privilege of asking another question, they must demonstrate that they have taken action based on the previous guidance or information provided.

Shift from Information to Action: In 2024, there is a shift in focus from information dissemination to action. Chris Do emphasizes that he will prioritize reviewing and providing feedback on the actions that members are taking, rather than just discussing ideas.

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Quick summary: AI integration, LinkedIn optimization, client targeting, lead generation, and event participation, aiming to improve overall business performance and effectiveness.

Top 4 Highlights

1. Incorporate AI Tools for Enhanced Productivity:
  - Explore and integrate AI tools to enhance understanding, productivity, and real-time editing of sales pages.

2. LinkedIn Profile Enhancement:
    - Use AI tools to rewrite and simplify LinkedIn profiles.
    - Post clarity and readability for the reader.
    - Focus on image quality and audience identification.
    - Refine customer persona for better lead generation.

3. Lead Generation and Business Growth Strategies:
    - Double down on generating leads from existing categories.
    - Leverage email, social media, and referrals for growth.
    - Address challenges posed by the post-pandemic economy.

4. Securing Speaking Slots at Live Events:
    - Explore alternative strategies like teaming up with a prominent individual.
    - Consider creating a Youtube video or submitting a case study.
    - Record a video pitch or sample talk for event organizers.

Resources:
AuthoredUp: https://authoredup.com/
Glasp: https://glasp.co/
Dave's Office Hours - "Make Content Effortlessly with AI with Dave Katague": https://thefutur.com/membership/pro-library/make-content-effortlessly-with-ai-with-dave-katague

Chris Do Prompts:

1. Reflection on Past Successes:
   - "List your top three most successful projects. What common attributes did these clients share?"
   - "Think about a project you really enjoyed. What made this client or project stand out?"
2. Analyzing Client Characteristics:
   - "Describe your ideal client. What industry are they in? What are their main challenges and needs?"
   - "If you could choose, what kind of projects or problems would you solve every day?"
3. Financial Viability and Market Demand:
   - "Research and list niches you are interested in. What is the market size and potential for each?"
   - "For each niche, identify potential clients. Are they actively seeking design solutions? How urgent are their needs?"
4. Understanding Client Mindset:
   - "Imagine yourself in your client’s shoes. What are their top priorities and decision-making factors?"
   - "What fears or hesitations might these clients have about hiring a designer?"
5. Unique Value Proposition (UVP):
   - "What unique skills or perspectives do you bring to the table that others might not?"
   - "How does your design approach specifically address the needs of your ideal client?"
6. Realistic Persona Building:
   - "Create a detailed persona of your ideal client. Include demographics, psychographics, and their typical day."
   - "What are the communication preferences and platforms commonly used by your ideal client?"
7. Testing and Feedback:
   - "Choose a potential niche. Reach out to potential clients for informational interviews. What insights did you gain?"
   - "Based on your research, are there adjustments needed in your approach to better serve this audience?"

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For the next Pro Call we are looking for 4 experts:

1. Cold Outreach and Emails:
If you've rocked at reaching out to folks using emails or bought email lists, share your success for the next call.

2. Paid Ads Whizzes:
If you're a champ at running ads, whether on Google or Facebook, and it helped you grow your audience.

3. Content Strategy Pros:
If your LinkedIn, YouTube, or Instagram content strategy brought in leads that boosted your business.

4. DM Masters:
Whether you're great at chatting in person at events or nailing virtual outreach, tell us if you've got the DM game.

Let us know via Circle DM to Andres

The focus was on enhancing lead generation and marketing strategies. Pro Members shared their challenges in reaching target audiences, with particular emphasis on refining outreach methods and content personalization. Chris Do advised on the importance of a strong lead magnet, understanding the audience's needs, and the power of direct inquiries to track lead sources. The "core 4" strategy was introduced for nurturing leads, while niche targeting and the potential of referral systems were highlighted. Discussions also touched on the benefits of a subscription-based model over traditional retainers, aligning services with global business objectives, and the importance of defining clear offers to attract and retain clients.

highlights:
- Lead generation and personalized marketing strategies.
- Chris introduced the "core 4" lead nurturing strategy and recommended asking clients about their discovery paths.
- The necessity of a compelling lead magnet with clear results and guarantees was emphasized.
- Niche marketing, with a focus on understanding and solving specific audience problems.
- The power of referrals Chris Do providing a template for effective referral requests.(see below)

How to ask for a referral from “Exactly What to Say” by Phil Jones.

When people say “thank you” ask for a referral. This is the time to do it since they are grateful and in a positive emotional state.

“You wouldn’t happen to know… just one person, someone who, just like you… would benefit from (specific benefit or positive experience they have just thanked you for).”

Then be silent.

“Don’t worry. I’m not looking for their details right now, but who was it that you were thinking of?”

“You couldn’t do me a further favor, could you? Next time you see (person), could you share with him/her a little bit about how it was doing business with me and see if he’s/she’s perhaps open-minded about taking a phone call from me to see if I can help him/her in the same way I helped you?”

“Would it be okay if I gave you a call next week to find out how the chat with (name) went?”

Call (1 week later):
“I’m guessing you didn‘t get around to speaking to (name)?”

Resources:
Book:

Exactly What to Say: The Magic Words for Influence and Impact Paperback
by Phil M Jones (Author)

Highlights:
Transitioning From Content Producer to Strategic Partner:
   - Focus on building trust with clients.
   - Understand clients' goals to provide valuable services.
   - Implement sales strategies by educating clients of the value of your product.
   - Identify and leverage compelling events in your sales approach.
   - Invest in content marketing, such as articles and videos, to attract clients.
   - Ensure online visibility and make products more exciting for clients.
   - Develop the skill of asking probing questions to understand client problems.
   - Relate clients' issues to the buyer's journey for a better understanding.
   - Gauge clients' pain points and their willingness to invest in solutions.
   - Strive to become a strategic advisor by understanding clients' business objectives.
   - Learn about decision-making processes in clients' businesses.
   - Position yourself as a valuable partner by facilitating strategic discussions.

Education vs. Simplicity in Business Success:

   - Assess if there's potential in simplifying your business model.
   - Innovate in teaching or duplicating successful approaches.
   - Reflect on motivations and tactics for financial success.
   - Focus on enhancing services and operations rather than adding complexity.
   - Simplify offers and ensure clear communication within the team.
   - Invest in marketing strategies to stand out in your category.

Quick Summary:
In Pro Call #234, Pro people shared valuable insights to elevate business success. They mentioned the pivotal role of a client-centric approach, emphasizing the profound impact of understanding and prioritizing clients' needs for heightened satisfaction and positive referrals.

A conversation on transitioning to coaching, the focus shifted toward cultivating long-term value over aggressive content marketing, and urging participants to consider implementing a minimum commitment period for services.

Highlights of the power of content creation, motivational giving, and setting realistic goals.

Participants were encouraged to adopt focused goal-setting practices, embrace strategic partnerships, and infuse an element of gamification into their endeavors.

The discussions touched upon refining service offers, aligning goals with meaningful outcomes, and fostering efficient meeting practices. The overarching takeaway is a holistic approach to business success, encapsulating client satisfaction, value-driven services, strategic partnerships, and robust personal and professional development.

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Goal Gamification in 10 Steps:

Define Your Big Goal:

1. Clearly state your main objective.
Break It Down into 10 Steps:

2. Identify 10 achievable milestones.
Create a Visual:

3. Make a visual representation of your goal and steps.
Establish a Star System:

4. Develop a simple system to earn stars for each step.
Post on Social Media:

5. Share your goal breakdown on LinkedIn or social media.
Record Dates of Achievements:

6. Note the dates when you complete each step.
Applaud Yourself:

7. Acknowledge and celebrate each achieved step.
Community Support:

8. Encourage others to join and support each other.
Ongoing Accountability:

9. Regularly update your progress on social media.
Celebrate Milestones:

10. Celebrate when you complete all steps and achieve your big goal.

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Highlights:

The Power of Collaboration: Chris Do shares the story of Dave Katague, showcasing dedication and hard work in a collaborative environment.

Lessons Learned: The importance of genuinely useful help, identifying unique gifts, and the significance of good manners in communication.

Personal Branding Mastery: Reflection on the importance of personal branding, focusing on internal self-knowledge, and the significance of clear communication and consistent generosity.

Strategies for Success: the essentials of developing relationships, clear communication, and consistent generosity. Learning the art of making goals known and creating content that resonates in the market.

Year-end Reflection: How to wrap up the year and planning for 2024, with Chris Do revealing his unique strategy of leveraging the holiday period for reflection.

Client Management Strategies: How to cycle out low-profit clients using the One Page Marketing Plan framework, and how to grade your clients.

Becoming a Public Speaker: Chris Do shares insights and how to define clear goals and the importance of consistent action.

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Action Steps:
"The cool part about using social media as content marketing is that you only have to make it once, and then it does its thing. That doesn't mean you only need to make one piece of content, but you don't have to constantly prop it up."
- Chris Do

Content Creation and Overcoming Obstacles Framework

1. What kind of content am I making?

Is it positioning myself in an optimal way for people who are looking for me right now to be able to find me?

2. What's getting in my way of achieving that first step?

Emotional
Physical.
Financial.
Spiritual?
What is it that's getting in your way? Is it a mindset? Write that down.

3. What do I need to have happen in my life for me to overcome that obstacle?

Itemize the steps. For example, if you don't have the equipment:
You need a microphone.
You need cameras.
You need an instructional video.
You need the resources to be able to do whatever it is that you need. Write it down."

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Resources:

School of Life:
https://www.youtube.com/@theschooloflifetv

Cleon Peterson
https://www.instagram.com/cleonpeterson/?hl=en

Elgato Telepromter:
https://www.elgato.com/ww/en/p/prompter

Make Content Effortlessly with AI with Dave Katague
https://thefutur.com/membership/pro-library/make-content-effortlessly-with-ai-with-dave-katague

Autonomy Skateboards
https://autonomyskateboards.com/

Aēsop:
https://www.aesop.com/ca/en/

You deserve a team you LOVE and a business that doesn't depend on you! Discover how to create more SCALABILITY in your business and FREEDOM in your life … WITHOUT sacrificing the quality of your customer experience. This program is dynamic, funny, moving, and filled with actionable value. (This is call 3 or 3)

‍

View Pt. 1

View Pt. 2

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About Joey Vitale:

Joey Vitale is an internationally renowned speaker, award-winning attorney, and business growth consultant. He has spoken to tens of thousands of people across the world. Joey has worked with influential brands like Cultivate Advisors, Honeybook, Maximum Lawyer, and The Futur.As a trusted business growth consultant, Joey helps impact-driven business owners who want to achieve exponential growth and realize their full potential.His forthcoming book is entitled: The Business Growth Advantage: How to Run Your Business in One Hour a Week, Crack the Social Media Code, and Make Limitless Income & Impact.

IG handle: https://www.instagram.com/joeycvitale

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‍Chris's Adobe Max Experience and Observations Chris shared his experiences and takeaways from attending Adobe Max, a conference that has evolved over time, becoming more familiar for regular attendees. He recounted his initial attendance due to winning a design competition, which led to an expensive ticket that went unused. Despite this, Chris expressed a desire to return to Adobe Max, hoping to secure a booth for his team, even though he had no interest in speaking on stage. His request for a booth was denied. Chris discussed his experiences with Adobe and their web design software, Xd, as well as his involvement in the conference, which started with providing feedback and eventually led him to be an invited speaker on the main stage. He also discussed the social capital trading that occurred at the event and the logistical preparations leading up to his talk. Chris shared his observations and thoughts on changes made at the Adobe Max event, including the shift from featuring celebrities to focusing on creators. He also commented on the event's budget, expressing that it seemed to have been managed differently, with corners potentially being cut. Chris emphasized the importance of targeted relationships at events, recommending attendees research and prepare beforehand. He shared successful encounters throughout the day, including a chance meeting with a past collaborator and an invitation to speak at a Pepsi office in New York. At the end of the day, Ivy expressed her desire for the same opportunities and recognition that Chris has.Knowledge

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Sharing, Discipline, and Connections Chris emphasized the importance of sharing knowledge without constant marketing and shared his positive experiences of teaching and meeting admired speakers. He also highlighted the need for discipline, using personal examples such as public speaking, dieting, and working out. Chris expressed his deep appreciation for the impactful connections with individuals and the positive influence it has had on his life, including starting a business. He spoke about the unique nature of the audience at the Adobe Max conference, encouraging others to consider speaking there due to its high selection chances and supportive nature. However, he and Heather expressed their disappointment in Mr. Erin Draplin's repetitive speaking engagements, lack of variety, and excessive promotion of projects. Despite their critique, they acknowledged his popularity. Heather Crank highlighted the need for clarity in messaging, avoiding repetition, and being true to oneself, while Chris suggested that the presenter might have appeared overly stressed by the need to prove themselves.

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‍Aaron's Speaking Success Debated Chris and Heather discussed a speaker known as 'Aaron', who is known for repeating his talks with slight modifications. Despite some criticisms, Aaron's popularity remained unchallenged due to his relatability and storytelling skills. Chris praised Aaron's ability to capitalize on his popularity and learn from his success. Anneli joined the conversation, questioning how to separate Aaron's teaching aspect from his message to replicate his success in public speaking.

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‍Transitioning to Inspire: Chris's Journey to Speak Chris discussed his plans to transition from a teacher to an inspirational speaker, aiming to connect with a broader audience, particularly drawing on his experiences as an Asian immigrant. He contrasted his situation with that of Aaron Draplin, highlighting the importance of diversity in speaking engagements. Chris emphasized the need for individuals to produce content and change the current content landscape, which is largely dominated by older white European men. Anneli and Heather Crank agreed with his points, acknowledging the importance of representation and changing the status quo.Sales Process:

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Understanding the Client Chris discussed the sales process and emphasized the importance of understanding the customer's problem to motivate them to take action. He highlighted the need for a dialogue in sales presentations and noted that the sales process must be one-on-one for high ticket sales. Chris stressed the importance of being able to deliver the solution and communicating effectively with clients. He shared his ongoing challenge of getting people to take action and the importance of following instructions to avoid unnecessary expenses. He also discussed the importance of tailoring one's approach to each individual client to close more projects successfully.

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‍Proving Value in a Crowded Market Heather discussed her challenges in dealing with in-house teams or agencies where she felt the need to prove her value compared to other agencies. Chris advised her to prepare for potential objections, suggesting that when a client says they need to check with the team, it could mean they are non-committal, need a second opinion, or are stalling. Heather shared her experience of being brought in by an advocate but facing challenges in proving her worth when an agency with a closer relationship to the client is involved. The discussion ended with Chris noting that Heather's company, Lava Digital, is surrounded by competitors, and emphasized the need for Heather to find a succinct way to describe her role, as the executives she interacts with are usually busy.

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‍Effective Communication and Sales Strategies Chris stressed the importance of effective communication, emphasizing the need for clarity and conciseness. He presented the concept of handling objections and encouraged the team to focus on one key point at a time. Chris also advised Heather to be more concise and confident during sales calls, and to acknowledge the strengths of other vendors. He highlighted the importance of identifying specific problems and asking questions to surface issues. Chris also mentioned the need for explicit communication between team members and the use of AI tools for language barriers. He ended by promoting the creation of impactful slogans or brands to enhance communication.

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‍Effective Communication and Company Hierarchy Discussion Chris and Julio discussed the progress and next steps of an unspecified project, with a focus on effective and efficient communication within the team. Julio expressed difficulty in communicating directly with the final decision-maker at his clients' companies, particularly large ones. Chris advised Julio to take more control in these situations. They also discussed the hierarchy and size of companies, noting that those doing over 100 million dollars a year are considered big companies, and typically have a heavy marketing focus. It was confirmed that a company doing a million dollars in revenue would typically have around 10 to 15 employees.

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‍Pricing Strategies and Client Targeting Chris and Julio discussed their experiences with clients and pricing structures for their services. Julio shared a situation where a potential client wanted a quote before understanding the project's scope, which typically ranges from 10,000 to 25,000 dollars, depending on the website size. Chris suggested that they might be targeting the wrong clientele, as smaller companies might not be able to afford their services, and proposed they target larger companies with a million-dollar budget. They also discussed strategies for approaching potential clients and securing approval for marketing projects. The conversation ended with Chris summarizing three key lessons for Julio to learn from the discussion, and Julio shared his success story about winning a project after using the perfect proposal template, leading to a million-dollar project.

Chris discusses how to overcome objections and accusations within your irresistible offer.

Join Chris as he analyzes the book launch of Alex Hermozi's $100M Leads.