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We are now recording and I'm
going to what am I doing?
I just put this late up here.
Share one.
Where are you?
The screen.
And then.
I need to do this to hit play.
OK it's call number one, 38.
This is the nighttime call
that happens periodically,
and this is an open
agenda call, which
means whatever you
want to talk about is
what I will talk about.
So I'm going to dial my energy
down because there's only a few
of you here.
We'll slow it down
and we'll talk to you
about whatever's cooking,
what's hot on your mind.
And if you don't have
anything, there's
other things I can talk about.
So having said that,
to stop this here.
I do this.
OK, I think I'm going
to cue up somebody.
Where's randy?
Randy in?
Hello first time here.
Hello oh, hi, OK.
Beautiful wow, welcome.
So I would lose.
I'm going to try to wait
and see what happens,
so I don't know what.
Just jump on in.
Beautiful I have a question.
OK you want to start it off?
Go ahead.
Yes so.
I do branding projects.
And my projects are usually
between 10 and 20,000.
But a trust for a 10 and 20,000.
Take some time, I feel so I
need like a lower tier product.
So I have a low tech product,
which is like brand coaching.
But I feel that it's two
different target audiences,
if it makes sense because the
coach is like I find people
request coaching or usually
like mom and pop shops or local,
they can't afford the 10 20.
The question is, how can
we get to 10 20 easy?
I close 10, 20, 10,
20,000 projects.
But the cell cycle
is very, very long.
Yeah OK.
How do you pronounce your name,
so I say it correctly, Shia.
Shia, don't bother trying
to let us know when it's OK
because I'm OK with that.
I'm not so sensitive
with that stuff.
OK so shia, your question is
you're selling engagements
at the 10 to 20,000 range and
they're a little bit longer
in the cell cycle.
So you can close them.
It's just it takes a long time.
Yes and so you're
wondering, what else
can you offer in
terms of your services
that start the relationship
to get the thing rolling?
Because once I'm in, I'm in.
Yes yes, Yes.
OK Are you familiar with
creating pricing options?
The concept?
Maybe I don't know if
it's framed that way.
OK, well, let's
talk about this now.
We're contextual people,
we're contextual learners.
We don't know of something salty
unless we have something that's
less salty or really
salty, and then we
know what's right for us.
I've referred to it as the
Goldilocks syndrome, right?
The fairy tale tries a bull.
The porch too hot.
Too cold, just right.
She tries on three
beds too stiff.
Too soft, just right.
And it works kind of like that.
So everybody here, this
is broadly applicable.
Take out a piece of paper or
get something to write with,
and I want you to write down
your core offering the thing
that you sell the most of it.
Just write some bullet
points, what that looks like.
And then right, the price down.
OK And then what
you want to do is
to write something
that's less than that
to the left and something much
more expensive to the right.
It helps people to
make a decision.
So what's happening is
when shia, I assume,
is submitting an
estimate and talking
to a client about its
full branding offering,
he's presenting them one option.
So what do they do?
They're going to go shop around.
They're going to compare.
They're going to think about it.
They're going to mull it over.
So one of the best
things that you can do
is you can just give them
something to compare you
against yourself.
So if a full branding
package costs 10 to 20 k,
maybe just a logo or the
strategy session is 5.
With no deliverables,
except for the strategy
part or just a logo and no
other branding components to it.
And then the large
version of this
now would have to
use our imagination
because $20,000 with this was
his former high ticket item.
So now let's say that
you included coaching
in the high ticket item.
And you included
training for the staff
that I represent six months
of oversight or something
like that.
The whole point is to make
it easier for them to say,
you know what?
That's that.
Looks like the
best value for us.
Matthew, who is in
the MBA program now,
he's going through, I think,
what week three or two?
And he was talking about how
if you look at a wine list
and the wine list starts at
20 dollars, $25.30 30 five,
40 and 40 five, the one that
everybody picks is the one
in the middle.
$30 bottle of wine.
And that's what people do.
So if you reset that and you
start the price again at 30 30
five, 44 to five fifty,
then they pick the new one.
It's like what everybody picks
is the one in the middle.
It feels like like, I
deserve a little bit more,
but I don't need the very best.
So I want you to try that now.
I want you to think about
your product offerings
and be able to present
your clients to say, look,
I have three options that
I've crafted just for you.
Option number one is what I
would call the White glove
experience.
You give it a name and
describe it as we do strategy,
we do the branding,
we write your copy.
And we also include three months
of maintenance or oversight,
will train your team and
includes x number of hours.
I'm available 24 hours a day
and that's going to be 45,000.
And you just pause
for a little bit.
Let the price anchor
do its work for you.
OK, then you can say
that moving on to what
is our most popular package?
It's 20,000.
We do the branding, the
messaging and the strategy,
but we don't do any oversight.
Some people don't need that.
Don't want it.
They have teams
at house to do it.
And the last option I've
crafted for you is you
just want a quick logo
and we can do that
and we can do that for K.
Well, so strategy somewhat,
you need I create you a logo.
I do three versions
and then we're out.
And that's it.
I love that.
What I have?
Can I push back?
Oh yeah, I didn't even know
there was a pushback here,
but go ahead.
So I come from a position
till now, maybe I'm
going to change after
that conversation is
that I'm the expert.
I'm going to tell
you what you need.
So I'm the doctor.
I'm going to prescribe
a prescription.
The doctor won't tell
you you can take either
this medicine or this
medicine or this medicine
if someone is an expert.
I want to know this is the
solution for your problem,
I mean.
OK, I'm not sure that's
true in real life,
and I don't think it's
true to this application.
If I have an ailment,
the doctor will usually
say we can go surgery right now.
You can get on the
operating table.
And we can do this right now.
You can get a second opinion.
We can do a less invasive thing
and see if the cancer grows
or if this worsens, right?
Even the doctor tells you this
because people like choices.
I'm going to tell you what the
three best options are for you,
and then you get to
decide want to talk.
I will give my recommendation.
I would do and do I
recommend the middle one
or let them determine.
The best thing that you
can do is not to sell,
just to present.
Just tell them what
the options are.
So you start with the
highest one, usually right?
And then you go with
the middle, which
is the one that, like I
said, you'll say to them,
this is our most popular,
best selling package.
Most clients find that this
is exactly what they need,
and that's how you're
priming them to think.
This is what you're
using social proof.
Yeah, that sounds really good.
And then the lowest
priced option
is the one that will be
very profitable for you
because it's the least amount
of work and the highest profit
margin.
So you're not going
to lose either way.
What Blair will call the
option, the cheapest option,
the small option as
the Home Depot wonders,
is you can do it.
We can help where they
train and guide you,
but they don't do any
of the work to make it
not as appealing to them.
Of course, I just
did this on the fly.
You all need to look at
your product offerings
and think about that.
We have since implemented.
Price anchors and pricing
options into a lot
of what we do.
It makes the transition
or the transaction
happen a little smoother.
Go ahead, Shia.
If that's the case, would
you put pricing on a website?
And you can, if
you like, but what
we like to think is that what
we're providing to the clients
are more custom.
So it's the price
will not apply.
It's not like you're
going to buy a widget,
but if you have more productize
pricing and packages,
you can do that.
So that was my point.
If I do a custom
solution, it's not
a cookie cutter like
out of the best thing,
we're going to design a
solution for your problem.
So what is the solution?
If I give them only strategy
and I don't do the rest,
they don't get their
solution for the problem.
They don't have a solution.
So if you only do strategy, then
you have a problem with that.
I have a problem with
that because they're not
going to get the real value.
But that's.
OK all right.
So let me ask you in your
real life, when you go in
to buy things, the
most expensive package
is the only one they're
willing to sell you.
They're not willing to
sell you anything else.
And how do you feel about that?
Like, I'm having a real
experience of that.
Right?
but if I buy, I don't whichever
product is a form right
to the few pricing
option, but it
will have different features,
but it's going to core.
The core function will work.
Now, if I sell them only
a brand brand strategy
and the execution is not done.
Yeah, they have
a half a product.
I can't use it, get nothing.
But that's according
to you, though, shia,
because the large consulting
companies, that's all they do.
Do you know that razorfish,
BWC, Deloitte and touche?
They are mostly just do strategy
and they charge their clients
in the millions of dollars?
So does our strategy know?
So the reason why my client will
pick only the $10,000 strategy
is because the budget
is not there now, right?
So if they would go in
the case of the agency,
someone would go
for strategy, then
go to another agency
for execution,
so they will end up
paying the same price.
Yeah, but that's true.
That's their choice.
You understand that if
you want to get that,
but the question is about
it, if somebody has a twin,
they don't have
the $20,000 budget.
That's just that's
not necessarily true.
If they have a design team
that they like to work with
or they have an
internal design team,
or they just think they don't
want to pay for your design
services and they want
to do it differently,
what do you mean by
design is awesome.
No, I get that.
Yeah, right?
But it's my question.
I don't think it's a taste
issue or a preference issue.
My assumption is that
it's a budget issue.
Therefore, therefore,
a half a product,
which is only strategy,
not execution,
without getting the value.
OK well, I don't
know if I'm going
to make any progress with you
arguing with you like this,
but are you?
I'm not trying to argue.
I'm trying to think otherwise.
OK look, I personally put more
value on the strategy part
than the execution part.
So each one of us,
you and I, we get
to decide what's more
important, right?
So when I charge my
clients and Matthew and Ben
have done a strategy
session before for 480,000
with no deliverables.
We sleep really well at night
because we actually don't even
want to do the deliverables.
We're happy coming in
there, helping them
to find what the problem is.
And making some strategic
recommendations.
And we're thrilled by
that and other companies
pay us for the exact same thing.
For example, a client
asked me to help
them be a consultant for a
virtual reality experience.
I did none of the work.
All I did was say,
that's a good story
or I don't really like
the camera moves on that,
and here's what I would
recommend for that.
They paid me $10,000
just to give my opinion
no strategy at all.
So here's the thing that
I would like to help you
guys think about a
little bit is this
I want to start here that if
you are in love with the process
that you have, the
results that you have
and the clients and the
revenue and the profit
that you have by all
means, do what you do.
Do it again.
Rinse and repeat over
and over and over again.
But if you were
looking for an option
to change the outcome that
you have right now, then
you have to also change your
attitude or your point of view
on that because otherwise
everything will stay the same,
right?
So one option.
I'm not saying it's
the only option one
option for you is to
consider having three price
options to help them pick
the one in the middle.
And you'll be surprised how
many times in your real life
that you pick the
one in the middle.
And I'm going give you
one more example here.
I ordered furniture, I'm
about to order furniture,
and the price was
really attractive to me.
And then they put in 2000
worth of delivery services,
and I was like, that's more
than 14% of the total estimate.
For delivery.
And I was thinking,
this is insane,
so it says white glove delivery.
And so I'm emailing them back.
I'm getting stuck on this point.
I will pay for the
tables and the chairs,
but the 2000 is killing me
right now, so I ask them,
I don't want white
glove delivery.
Well, we need to
assemble the furniture
and all they try to make
a big deal out of it.
They're going to lose the
sale on me because they won't
let me just buy the furniture.
Well and if you
force your clients
to make those decisions,
then you'll get 100% of 0.
Got it, I was happy
to buy the tables,
and now I'm rethinking
my purchasing decision
because there's so
hard on the terms.
I don't want your delivery
service like that.
I don't need you to
unbox everything.
I could do it.
And that's a choice
I get to make, right?
Right so think about it, you
want to give your clients.
The illusion of
choice, really, you
want them just to pick
the one in the middle.
OK, so here's what
we do on a client
that you don't care about that
you don't want that you just
can't stand.
Try providing three
pricing options for them.
Design the one in the middle
to be the most attractive.
Now, if they pick the
most expensive one,
guess what you made out
really well, because you're
going to do some
consulting on the side
and it's a high, high profit.
Right, make the
one in the bottom.
Not a great deal, meaning
you don't get a lot,
but you pay a lot.
So the one in the
middle looks great.
OK, let's follow up somebody
else have the same experience.
Let's talk about the same thing.
I don't want to change
topics just yet.
I want to make sure
that we are able to find
some resolution to this
so everybody understand
the dilemma here.
If you're joining us
late, bob, go ahead.
Jump on in.
So let me back into
Sheila's corner for a moment
and just say, let's say
that your capabilities niche
is that you bring the magic as
a through line from strategy
to the deliverable.
Like what if she is magic sauce?
What if his special sauce
is delivering the goods?
Off the knowledge
product like that,
his best value is that
he wants to stay focused
on that to service
a market that he's
going to cultivate around that.
Is is that, you know, is
that intrinsically bad?
Not intrinsically, but I think
it served him really well
to this point, right?
And prior to me learning
about pricing options,
we usually just gave
our clients one choice.
And it's exactly
true to his word,
our budgets are a
bit higher than his,
but it took a long time.
They bit us against
other people.
It was a competitive situation
or you would do something
and you wouldn't hear
back from 2 and 1/2 months
because it was that long
of a procurement process,
because you also need to
know this for companies.
Sometimes when it goes
above a certain price point,
they have to like, have
four conversations about it
and bid to other people, and
it can get kind of tough.
So what I try to do
now whenever possible,
whenever it makes sense, is to
provide three pricing options.
Blair ends did the same thing.
You want the book?
It's $200.
If you want the digital
version of book,
it's $100 if you
want the full thing
with the recordings at $350.
Guess what people buy?
They buy the book.
He made a fairly outrageous
price for a book work
for people.
Right right.
I don't want to
think I don't want
to take over the entire
session and be centered on me.
I have bought my original
question was not how
to make them to decide
my original question.
What would be a starter
product to get to know me
and to create a relationship?
So I can then upsell them to.
Right, so I thought I answered
that, because if you have
a truncated version, something
that is missing one third,
let's say you do strategy,
they just love it.
And that's part of
our selling strategy
is what we think
is when we do this.
I get it.
You fall in love with
that and you're like,
how can I leave you?
Shia, take us home with this.
OK, because that
answers my question.
I thought I thought
that you just
did I should only
sell the strategy
and not follow up
with the design,
you're saying just
start with the strategy
and southern design
that makes sense.
Well, yes, I would not
just use that term upsell
just yet because I
do mean it in earnest
that if you buy the strategy,
you can stop right there.
There's no pressure,
but I'm so confident.
Like, you are so confident
that when you do discovery
with this, chances are
you going to ask us,
Chris, what's the next step?
Oh, I don't even have to sell
you at that point, right?
They're going to ask
for it because it's
that good right now.
If we believe in ourselves,
we believe in what we do.
Is that good?
That's usually not a problem.
And to Bob's question
about if what you do
is soup to nuts,
a to z, and that's
the magic you can
insist, that's it.
I sell discovery for 5,000
separate, separate product
discovery.
Yeah that's your entry
level product, then.
Yes, it is.
Well, that.
Say, you know what,
I. Here's what
I would say if you're
hesitating to pull
the trigger on the
$20000, I can understand
it's a lot of money you
don't really know me.
So here's my recommendation
let's do a phased engagement.
That's a term you use
phased engagement, right?
So let's minimize the risk.
Well, let's mitigate risk.
Don't we do a $5,000 discovery?
Here's what you're
going to get and then
you get to decide if you
want to continue or not.
There would be no
pressure from me.
And that's something you
feel more comfortable doing.
They'll say Yes or
they'll say no, still.
And then at that
point, it's like, I
don't have anything
else that looks kind
of like my initial offering.
It's funny that I do this,
but with a different frame,
so I could just keep doing frame
that way to solve a problem.
Yeah there's one other
thing that you can do.
You can take your 20,000.
And if they're just like,
oh, that's a lot of money,
you're like, I get it.
Why don't we do this?
Why don't we agree to do
$2,500 a month for a 12 month
contract?
You could just pay
me installments.
Well, can we do that?
Yeah, you can.
Well, I will draw up a contract.
You pay me for 12 months.
And if you want to
keep working with me,
you can after that point.
There's a lot of
different ways to do this.
So you're just trying to make
a big thing, a small thing.
And whatever you do that
it's much easier, right?
I think you guys
may have seen me
do this on a whiteboard session
recently with some students.
It said if you eat a big
pie, it's difficult to eat.
So just break it into
slices and then a fork.
A mouthful.
That's all you need.
And if you can do
that for your things
and still not feel like
you're short selling yourself,
short changing yourself,
then go for it.
OK that's right, very good.
Origo thank you
for the question.
Yeah beautiful.
How do you go?
Go ahead.
Now you're still muted to do.
So, Chris, knowing
what you know today.
Would you say that
pursuing YouTube
as a full time thing
still feasible and if so,
if you're starting
out from zero?
What would be your strategy
to grow your channel?
Very good.
Very good question.
Thank you.
So if I were
starting over today,
I still think YouTube
is a super viable
and I would do it absolutely.
And my strategy
would be to study
what Matthew sensing is doing
and just copy him for now.
Because he's already had
100,000 followers or subs
in five or six videos.
OK, so I would reverse
engineer his process
and try to do it the
way he's done it,
and he has the subgroup
or it's not his group,
but it's I think
there's a YouTube
subgroup with the pro group that
you guys can get a lot of one
on one just super niche
information about YouTube
stuff.
OK, now I will
share with you what
my strategy is because
my strategy is not
Matthew strategy, but
Matthew is like pound
for pound, the most effective
video to subscriber ratio
that I know of.
OK, sounds like some crazy
van life video OK, here's
my strategy, and I'm
going to share this in my
follow up to the
10,000 followers,
Instagram video that I made.
And people often ask like,
oh, so what I write about,
like, what am I supposed to say?
We can see this, we
can see this today
that there's so many carousels
floating around from.
I don't know how
else to say this
from people who really should
not be teaching anything
because they're barely know
anything to begin with.
We've seen that poorly designed,
overly complicated to thin,
like there's no content
after 10 slides.
I'm like, there's nothing here.
And if it wasn't for that
future wolf Wolfpack thing,
I would never even see this
in a hashtag, OK, we all know.
So here's what I
want you guys to do.
OK, everybody, I want you
to just use your like mind.
Walk with me right now.
I want you to imagine
that you're backstage.
And there are 4,000
people waiting for you
behind the curtain or
in front of the curtain.
The emcee introduces you
and you have 18 minutes
to knock it out of the park.
You walk on stage, the lights
hit you, the music's pumping.
What are you going
to tell those people?
Now, if your first instinct
is to turn around and run,
you're not ready
to write content.
I just want you to
think about that.
What is it, I'm going to
say to 4,000 people that
are going to be worth
the minutes of their life
that they give up to me.
So if the question is,
have nothing to say,
we'll begin the journey of
finding something to say.
What's happening
right now, and I
take partial responsibility
for whatever influence
I may have had on
this is young kids,
a young designers, young people
in the experience, not in age
are literally just rewarding
something or going back
to the exact same source.
And regurgitating the
exact same information
with the uglier typeface,
with an uglier color palette,
with an uglier image, and I
was like, what's the point?
And I understand that at all.
So now we're having an honest
conversation with ourselves,
and we know that
we have something
to say to people that matters.
Well, let's start writing.
The simple thing that I would
do is to step back and say,
what are 5 to 7
points that I think
are worthwhile for
somebody to know.
OK and I would take a look
at guy Kawasaki's talks.
They're short,
they're informative.
They're funny.
He has a very specific formula.
He does a top 10 countdown.
And he has funny
little expressions.
Right and what he'll
do is he'll start off
with like a big statement like.
Great companies or innovative
companies focus on the mission
or fudge.
What did they write
down all that?
I wrote it down somewhere.
Oh, he says, don't
focus on making money.
Make meaning.
Don't make money.
Make meaning.
That's what he said.
The people want to understand,
what it is that you do
and have a connection,
so then he's
like, here are some examples.
Here's how Google
makes meaning they
want to organize the world's
information for you, right?
They want to
democratize information.
It's like, what does
Apple want to do?
Like, they want to democratize
personal computers.
They want to make sure
everybody can use the computer.
They want to make it easy.
So it just goes
through the list.
It gives examples
and it's great.
So he comes up with
an idea phrase that's
catchy, easy to remember.
And then he gives
you an example.
And then sometimes he
gives you the a example
and he says it to.
Right, he's like, you
want to have a mantra
and a mantra short,
it's memorable.
It's not a mission statement.
Forget the mission statement.
Have a mantra, it says here's
Wendy's mission statement.
He reads it and he's like,
this is the a example.
And so the audience laughs.
So these are really good.
I would study how these
people structure their talks.
We've been talking a
little bit internally
about if you want to excel,
don't copy the framework.
Copy the process that
developed a framework.
Right, like, what
was the thinking that
was put into some
of these talks,
like how did they
begin this journey?
So I'm going to just use myself
as an example because I can.
I have great, you know,
I know what I did.
And so if you look
at my carousel,
you're like, hey,
that's kind of cool.
It's interesting.
And what people do, literally,
is copy the structure
like he's using champion Gothic.
They ask me, literally, and
then they get the fonts right.
We know that.
And then they put
the same mouse type
and they use the same
phrasing, the words like, 2019.
And it's just,
gosh, it's literally
the exact same structure.
But what they didn't
look at was the process
in which the structure was
created like, oh, I see.
So Chris is like doing some
kind of click baity title.
He's really pulling my attention
with some visual or combination
of words at the beginning.
At the end, he summarizes
in bullet point form.
I mean, what?
I'm doing it right, and
then he breaks it out
so that it feels like nice just
to move from moment to moment,
ok?
And I see it's
building, it's building.
And then he
summarizes, I get it.
Now, where did you get
this information from?
Oh, I see.
He's referencing this
author and that author,
so maybe I got to
go read those books
or books that I'm interested
in, not the same books.
I wonder if he's highlighting
words or phrases,
I wonder what the
process has been like.
I wonder if he's
looking up on Google.
Additional information or
pulling relevant quotes.
And you see, that's how
you would do that today.
And the whiteboard
sessions right now
have been quite
successful for us
because they're
really long in content
and they're getting
good amount of views,
sometimes 50 thousand,
sometimes 100,000 views,
and it's really
helping our channel
to grow right now currently.
And these deeper
discussions with pro members
are working really good.
That little cut Dynamo.
200,000 views.
It's responsible for a
couple of thousand new subs
to our channel one video,
a couple of thousand subs.
That's pretty good.
So maybe you could sit
there and think, oh,
you know what, I need
to have high level
conversations with
people who are really
interesting and articulate
and controversial that we're
willing to polarize
people with what we say.
Yes, viable, make YouTube
content, make content, period.
I'm hopefully building like
a pretty tight ecosystem
and my pyramid.
It looks like this my pyramid.
It's like Instagram,
LinkedIn, and YouTube.
And these three just
play with each other
and it's pretty
awesome right now,
and I'm reaping the
benefits of that.
OK, so most definitely,
guys, I think personally,
not only for your
self-esteem to learn
what it is that you're
thinking to build an audience,
to gain influence
to generate leads
and interest in your products.
Please get in the content game.
It's super effective for
all those reasons now,
and realize one thing this is
really critical for you to hear
is it's a long game,
it's the long tail baby.
If you want the big splash at
the beginning, this is not it.
But I would plant
that seed today,
because soon it's going to grow
into this beautiful oak tree.
Or whatever your
favorite tree is.
OK, now are there, is there
a follow up question to that?
How do we go?
Um, not a follow up.
You see.
You seem defeated.
We weren't even arguing
that you seem defeated.
No, it's not more
defeated, just more.
One of those things of like, you
know, the whole Gary V thing, I
always reference back to him.
But you know, some
time you just got
to hear that one thing
from the one person
that is really kind of puts
you into like, hey, you're
in the right path.
Like, last year, I started
my YouTube channel last year,
and all of last
year I had 150 subs.
I maxed out on that.
So beginning this year, I
already put out four videos
this month and I'm up to 240.
And a lot of that stuff has came
from calls that have actually
done with another videographer.
I took that video, edit it
and post it in a subgroup
for like younger
videographers coming up
and then just posting that
content and a lot of the stuff.
That's stuff that like I
hear you talking about.
But for like graphic
designers and everybody,
I started tailoring that
content for videographers
and like nine, like within like,
you know, for me, two weeks,
having like 90 new subs, it was
like, Oh my god, this is crazy.
Yeah so then two days
ago, I set the goal
to be a full time YouTuber
within the next two years,
which I figure like
with 10,000 subs,
I could do something
like that, which
I use your strategy of like,
OK, I need 416 subs per month
to start getting
reaching that goal.
But you say what you said,
breaking up the process.
Look, can I look at
what you guys are doing
or just more of a reassurance?
For me, it wasn't like defeated,
but I was just like, all
right, you know, you got to do
just keep pumping out content.
OK, I believe I can have a four
hour conversation with YouTube
growth strategies and
what I've learned,
but I don't want to pull
this entire group of 42
beautiful people into
this conversation with you
right now, unless
that's where they want
to go for the rest of this.
Now, let's hold
this thought I will
steal one thing that
Matthew is very good at
and share with you.
OK, so everybody
just pay attention
is it doesn't matter what
platform you're developing on,
how often you want to post.
Here's the thing.
Matthew wants to make
content that people
want to see, period.
He's not in it for sport.
I am sometimes in it for sport.
I will admit I will make
a video because this
is what I want to say.
I don't care.
Anybody sees I'm still
going to make this video.
But Matthew is like a ninja.
He throws.
When did you start?
He wants to kill one person.
That's how he works.
So what you need to
know is what's hot?
Put aside your own bias
and what it is that you
want to do for a second.
What is hot?
What is trendy?
What are people searching for?
And there are a bunch of tools
available on the internet
that you can use to find
out what's trending.
Now, if you have a hot idea,
let's just say you're like,
you know what?
I was in the gym.
I was thinking about something.
This is going to be hot.
It's going to be so hot.
All you have to do is
write that idea down.
What are you going to call this
idea and then go to YouTube
and put that word in and
see what videos come up?
If there aren't a
bunch of like videos
that are going bananas with
a couple of 100,000 views,
forget about it,
that's not the idea.
But here's the cool,
cool bit about this
is you can see what's
hot and try that phrase
and keep putting it in
until that leads you
to a bunch of like hot things.
You're like, Wow.
Watch all of them
and ask yourself.
And be very honest.
Can I do this better?
Can I do it a
little differently?
Can I add a little
flavor to this?
If you can't forget about it?
It could be that what you
could do better is you're like,
I could do this, I
can make a shorter
and I could do stop
motion animation
and it's going to be awesome.
And then use similar
phrasing and keywords
in your tagging and descriptions
and you go to town and try it.
You get 2000 subs
from that video.
Forget about for the year.
You'll see.
OK, then what I would
also suggest that you do
is purchase some of the dumb
content off your channel
because, you know,
sometimes people
look at a couple of videos
like, I don't like this guy.
It's the same once you
have interest, make sure.
You have a couple
of other videos
that kind of feel like that.
Otherwise, there are going to be
like, why is this guy cooking?
This doesn't make any sense.
Why is he trying on shoes?
Not for me, they're out.
OK, so guys, if you want
to do the YouTube thing
and I'd love to
do this with you,
especially when we
do our pro meet up.
I want to teach you
everything I know
about being present on camera,
how to phrase certain things,
how to build a tight
little presentation.
I can help you do that,
but that will be a meet up.
All right.
OK, thank you very
much for that question.
How do we go now?
I know Randy was not first
to raise his hand here,
but I want to talk
to him because he
had a really good question.
I think we would all
benefit from hearing.
So, randy, you're up.
So I want to follow up with one.
I think you actually
already answered.
What was that noise?
Oh, don't worry about it.
OK, so how do we I mean,
because we get a lot of insight
from you here in the group?
How do we take this insight
and actually put it out
without actually copying you?
And like I said, I think
you already answered that.
But I mean, it's kind
of like a fear like one
of the members in the
group are like, well,
he's just copying Chris.
Who said that?
I'm not I'm not going to
name names right there.
And not only that, I'll
follow this up with you
mentioned earlier to Rodrigo.
think I'm saying
your name, right?
I apologize if I'm not that
there are some people who
should not be teaching
others or and I'm
assuming that you're saying,
as well as putting out YouTube
videos about their material
of what they're trying to say,
that they shouldn't
say anything.
However, if they don't grab
that part of the market
before someone else
does, regardless
of them wanting to catch
up on their education,
someone else is going
to take that from
and then they'll just
be a mystery to right?
Yeah so should they
wait like you said
or should they jump
before they're ready.
And then catch up on education?
Ok?
there's a lot of questions
baked into this question.
All right.
And it's just not one thing.
So let me address
a couple of things,
and I want to add some
context because Randy
and I had a conversation
earlier today,
and so I want to make sure that
is communicated to all of you
there.
There is some fear of naturally.
So because we saw how
quickly our little pro group
came together and said, this
guy who literally ripped off
core and just repackage
it and selling it
for like half the cost.
People got really
angry on our behalf
and we're very protective.
So I'm going to see
how Randy's like do.
If I do something
like that, it's
this whole group going to turn
on me and just shut me down.
Yeah, if you do that, yes,
hopefully that's what they do
and they come, you know,
we come together and say,
that's not right.
That's not cool.
But let's be very, very
clear about something here
is this person who I don't need
to mention his name right now.
He literally copied like
command copy command
paste Command C Command V
the entire documentation
and change the graphics
and the color palette,
and recorded his own video
and sold it for a good deal
less than what we
sell our products for.
Same phrasing.
Same exercises.
Same steps.
Oh, my God.
That's called plagiarism,
that's called theft
of intellectual
property, this is not
inspired by or influenced by
it, which is very different,
and I think in the
creative community
we get very sensitive
about like an original idea
and where we get it from.
There's a couple of
things that's going
to help you in this thing.
And I want to be very,
very clear right now.
So I'm going to look in
the lens and tell you this.
I actively encourage you
to learn as much as you can
from everyone in this
group, including myself.
And to be able to process
that and regurgitate
that information and in
which way you see fit.
I think if you use literally
the words of somebody,
put quotes around it.
And cite them, this is
what professionals do.
There's no issue here.
People, professional authors
do this all the time.
They cite their sources,
and that should give you.
You are stating your
intentions very clearly.
This is not my idea.
This is where I
got this idea from.
What I would
encourage you to do is
to mix in your own flavor,
your own voice, other sources
that you pool from and add
something to the conversation
because nobody likes a poor
copy of the same content.
That's the problem
with copies when
you look at knockoff copies of
luxury goods, it's poorly made.
They don't pay
attention to the detail.
So you're like, well,
who would buy this?
Does the world need a
counterfeit product?
And counterfeit is not a good
label to apply to yourself.
So yes, many people.
Are encouraged,
our influence are
inspired by the kinds
of things that we do.
I have no problem with that.
Other people might
have, but I don't,
because I'll be the
first person to tell you,
no idea for my
brain is original.
That's it.
I don't have original ideas,
and if I did, they were all bad.
OK, so randy, thank you
very much for saying that.
And if somebody is going
to give you some beef,
it could just be that they're
saying this is too reminiscent.
And that's where you need to
just add your own style to it.
And oddly enough,
when you do this,
you start to build your own
authentic, true audience
around what it is that you do.
You know, there's
like drunken history
where they tell the history of
the United States or the world
and they're all a
little bit smashed,
so it's more interesting than
a standard history thing.
There's a guy who does like
history or big concepts,
and he does it like not
in a rap, but like street,
like the way he talks about it.
Like he talks about Lolita.
He talks about literature
and classical stories
using like street
terminology like whatever.
It's really cool if
you ever seen that.
So everybody has their own
flavor, their own style, right?
So do that and you'll be OK.
All right.
All right, now I'm
going to move on
to I think, hey,
some hands went down
and lead you lower your hand.
OK, peter, you're up.
A yeah, I think you
already answered
I forgot it was just about not
wanting to sound like a copy
because a lot of books that we
read are very quotable, right?
Like the definition of a
brand from Marty Neumeier.
A lot of stuff that you say,
stuff that Simon Sinek says.
But as long as we quote it like
you said and give it your best.
You know, if you do
your best and there's
going to be times when you
forget where you got it from
or you forget to cite it,
like when you're speaking,
I think the world
will forgive you
if 85 percent, 90% of the time
you're doing your best to give
credit and to help promote.
The authors or the people
that you are inspired by,
I think it'll be
OK, because then you
can look at the body
of work and say, look,
yeah, they slip once or twice.
It's nobody's perfect like that.
Yeah, and I think a
good tactic that I've
been using that might be helpful
to everyone else in here,
too, is that depending on
the industry that you're in,
I usually give a lot
of examples and frame
it around that
industry to give people
an idea of what I'm talking
about and how to apply it.
Perfect OK, now I see Daniel's
hands up and then when
to bounce back to order.
OK thank you, Chris.
So I have a question
because I've
been doing some kind of drawings
on my Instagram account.
And as well sometimes I
feel the need of teaching,
but I don't want to show
that I'm teaching and drawing
at the same time.
As well, I don't
feel like I should
be creating another separate
account where I just
do carousels.
So what can you
recommend for like a guy
who's just starting
to do drawings
and still wants to teach?
OK, so you're a young
guy you want to teach
and you're not fully confident
that you're at that level where
you could teach, right?
So you're kind of stuck
in this weird spot.
All right, now,
here's the thing.
I think it's one thing to
pair what other people say,
and it's OK to do that.
I mean, I'm doing it
and it's like, well,
what does it mean to you?
You could tell a personal story.
You can provide an
example, you can say,
like, I was really
inspired by this idea.
And here's the idea, and
here's my take on it.
And that's how you do
it in your carousel
and like, what do you
guys think about it?
Here's here's one thing that you
guys don't realize the reason
why it took me six, seven hours
in the past to make a carousel
and it still does,
to a degree, is
because I want to make
sure I fact checked.
I'd do my best.
I try and research.
I try to make it
really digestible.
I'll watch videos.
I rewatch films.
You know, I'm
looking for something
to add to this
conversation if I can.
And it takes a while
to do that, right?
Say, for example, the
story about Grandma Moses
I read originally.
I think in gosh, it was
at the compound effect.
Or is it the power,
self confidence
I read in one of
those two books, ok?
And I couldn't remember where I
read it, so I had to dig around
and find it, reread it and then
I read her bio or a Wikipedia,
and I looked at some
research and I'm
trying to find the
best way to tell
the story in 10 simple slides.
It takes a lot of
work, and then you
get there and then some
other monkey on the internet.
It's like, oh, I
love that story, ok?
I just retell the exact same
story the way you said it.
So that's the problem.
Like, you didn't do any work.
You even understand what
the story means to you.
That's the problem.
OK, so if you're
interested in something,
I think that's a
license for you to start
to dig deeper and find
something more and try
to connect it to things.
The weird thing is,
the more I read,
the more I feel like
every book is the same.
It's really bizarre.
It really is.
And it's kind of cool to
be able to pull something
from here to take something
from there and over here
and try to tie it together.
I think that's where people
are like, oh, that's cool.
So you can be rewarded for
being a good researcher.
I like that.
Tell me something I
didn't know before.
Tell me in a new and novel way.
And if you can't
don't do that one,
my book is filled with
ideas I have not made yet
because I just I'm not
feeling that that's
a good piece of content.
And to be honest, I
mean, I shouldn't even
be telling you guys this.
I went back and looked
at some of my slides.
My I, I was terrible.
What was it thinking?
Oh my god, that could
be phrased much better.
Or that was just stupid
piece of content?
No why would anybody
look at this?
So I still go through that.
I'm reluctant to tell you that
because I know then nobody here
will do it if I tell you
that, so pretend I did say it.
All right.
All right.
So what are we going to do now?
Also, other hands
have popped up.
I've lost track of who's who.
I think we said
I was going to go
and now I see Sean, Randy and
David with their hands up.
Ok?
how do you go?
Oh, it's actually
just piggybacking
of the previous
question, because I
know you mentioned before
that a lot of people
credit you for a lot of what
Blair says, but then you
mentioned something about
and that you're like,
just more outspoken
about the his own cause.
And I just wanted to
touch base on those two,
I guess give people
more, I guess
like more insight
into that because I
know a lot of this
stuff that you've taught
comes from Blair's book,
but you are more well-known
than Blair is, in my opinion.
OK, let's talk about that.
Yes, I do quote Blair a lot
and he is on my book list.
And probably if somebody put a
gun to my head to name a book,
I'm win without
putting manifesto.
And so I'm constantly
doing that right.
And Blair knows
this because he's
like, I think you've
helped me sell
more books than anybody else
has helped me to sell books.
This is what I mean when I
say pay respect, give credit
where credit is due.
And you know this and
it's like, I can't get out
of a conversation without
quoting Jim rohn, Blair ends
and probably Marty Neumeier.
It's just going to happen.
And it's almost like
a I'm a caricature
now because I can't escape it.
I'm going to do it because
it's been phrased really well
and I try to do that.
And then people are now saying
that that's Chris's idea.
I'm like, it's not my idea.
And I think in this
case, and I hope
Blair feels the same
way, is we both win.
I get to share his message
to a whole audience of people
who would otherwise
never been exposed to,
would never be interested in
it, and it's going to help him.
It's going to help
me and and he's
a little bit older than me.
Not much, but he's
older than me,
and he's probably
not playing the game
like the way I'm
playing it, which
I think some young
whippersnapper is
going to outdo all of us
in a few minutes here.
And then we'll be Chris, who?
That's just the way it's
going to be because they're
on TikTok tok, shaking their
butt and they got the message.
I don't know.
I have yet to figure
out how to do that.
It's one of my curses in life,
I do not know how to dance.
TikTok forever will
be out of my reach.
OK Gary doesn't dance.
Who's that?
Gary V doesn't dance,
he's doing really well,
just doing the same
thing he does on YouTube,
but just shorter.
Oh OK, good for Gary.
Yeah, Gary also has a full
time team of 20 people doing
everything he wants them to do.
So I was right, but
actually somebody
has volunteered to help me to
take over my TikTok account
and cut our older videos down
and just post it like crazy.
So maybe it'll work.
It's just like, I'm going to
try to master a few platforms,
and I think I'm doing OK on
the three that I mentioned.
And that's as much as
I can do right now.
So those are you guys that
are crushing on TikTok.
God bless you.
Go do it.
Have fun.
Enjoy make a name for yourself.
Apparently, it's
very easy for you
to get a following on TikTok.
Eriksen is a really
good example.
Is doing really well on TikTok.
Yeah OK, so I think we'll go to
Sean and Randy and then David,
OK, and then back to Shia.
Go ahead, Sean.
OK, here, you, Sean.
I don't know why.
Can you hear me now?
Yes, we can.
OK so I was
wondering if you have
any advice for
dealing with nerves
or making the most
of a social situation
where you feel like
way out of your league?
Are you going to something
with industry peers?
Yes yeah, I have an opportunity
pretty soon to go to an event
that pretty much everybody
in my industry will be at.
That's pretty high profile
and photograph and VFX.
Yeah and yeah, music.
Things cool.
I think this one's
kind of tough.
We're not going to
lie to you, Sean.
It's going to be tough if
you look up to these people.
It sounds like you obviously
do for good reason.
You're sitting there
thinking, oh, man, who am I?
And I think you're focusing
a lot of your energy
on yourself, like,
I don't belong here
who love me in this thing.
It's like I'm
stupid compared to.
I mean, they fart out
better stuff than I do.
You know, you have this
kind of negative self-talk
that's going on.
How about you just
focus on them?
Just focus on them
like, Oh my god, Mary,
you worked on Mission
Impossible 45.
I can't believe I'm
talking to you right now.
I love that shot
or what you did.
Oh my god, Ashley.
Dude, you rock, dude.
You're the one who
inspired me to get
in this business
in the first place.
How are you doing?
And then you just put
your energy on them.
Just tell them how
you feel about them.
And don't worry so much
about what they think of you.
OK can you do that?
I think so.
My the thought that
comes to mind is like,
I don't I also don't want to
come off as a fanboy and then
be like, sort of prove that I'm.
Beneath them.
Yeah you know what I mean?
Yeah, I think there's
just two ways to play.
It is like you can watch like,
I own this and I'm an equal,
and that sounds like it's
going to be hard for you to do.
So I play it the other way now.
I'm like, I'm a fan,
I'm not going to lie
and I've done this myself.
I really have.
And I even tell people not
to do this, but I did it,
and it makes me feel really
comfortable because I'm not
suppressing how I really feel.
And I think that's where some
of the stress comes from.
Like when the client says, we
only have a dollar for this
and you were
thinking 10 thousand,
you don't see
anything, it's going
to create anxiety
and stress for you.
So if you meet
someone, you're like,
you're the most amazing
person I've ever
known in my whole life,
and you're just trying
to be too cool for school.
And that's where the
conflict comes in.
So I know that we've met some
celebrities in our lives.
I've told the story before where
I sat next to Hicks and Gracie,
probably one of
the greatest living
mixed martial
artists of all time.
And I talked to
him the second time
I found enough courage
to talk to him,
and it was like,
oh, this was easy.
Once it just told him
something Sugar Ray Leonard,
the Chris Martin from
Coldplay was by our office
like, hey man,
great music I love,
you know, it's like it's to
try to pretend otherwise.
It's really where the
internal turmoil happens.
So just avoid that.
It's OK.
What if they saw you
as a fan like, dude,
that guy is really cool.
I like him, he was
really honest with me,
everybody else is just
being pretentious.
Yeah, and we get that a lot
in l.a., people pretending
to be people for school.
Why don't you try a
different strategy
and see how it
works for you, ok?
That sounds good.
Amen good luck.
Thank you.
OK don't eat anything
with a lot of acid.
Yeah you have enough natural
acid going on that night.
So don't do that.
Don't you'll be in the bathroom.
Ok?
who are we going to?
Randy Wright, Randy David,
chia and then Misty.
Let's let's go fast, guys.
I have another 10 minutes or so.
Fire two questions.
One is very, but
one is very short,
so I got a part of an
Emmy nominated video
that has nothing to do with
either of the two brands.
And I know that's a good
traffic and I'm trying
to figure out where to put it.
I'm starting a business
brand that's more commercial,
and then I have
my personal brand.
And I have no idea where to
put this thing because it's.
Positive and about
social awareness.
So you want to use it, but
you don't want to use it?
I want to use it.
But what's wrong?
Because I. Because I want
it to be of just about
that, I don't want it
to be about my brand,
you know what I'm saying?
Because it's a positive social
movement and it's not something
I want to associate
with the commercial side
that I'm working
on, nor do I want
them to see that associated
with my personal stuff.
But I still want that
traffic, so I'm made.
You sound like you're
conflicted here.
Like I said, what do you use it
when you don't want to use it?
Yeah, which is it?
I want to use it and use it.
Just use it.
All right, so the other
thing real quick, real quick
is when did you stop asking for
permission to jump and start
teaching?
And what was that process like?
Because a lot of people
here are scared to.
To actually educate
on the platform,
do the carousels and
Peter mentioned it,
educate while you educate
yourself while you're teaching.
So did you do the same
thing or did you just like,
hey, I knew I was at this level.
And I just like, I'm
going to start teaching.
Yeah, you know, I
started teaching
like five years
out of school when
I thought I had enough
experience running my business,
and it just so coincided
like I put on my mind
five years out and five years
out, an opportunity opened up
and it just worked
out pretty good.
So I had at least five
years of experience,
and the first year
teaching was pretty rough.
I'm not going to
lie to you because I
was doing all the things
I tell you not to do now.
I was pretending to be somebody
I wasn't, and I was like,
I had to have all the
answers, and it was just
when somebody could
ask me a question.
I didn't even know what
they were talking about.
I'm like, wow, just
blow past it, right?
And today I would do
it very differently.
I would be very honest, sincere
and say, wow, that's like,
that's a concept
I never heard of.
You know more
about this than me.
I would just say it
now, or what do you
mean when you say that
because I don't I've
never read that, I don't know
what word you're talking about.
And then just come clean
and through maturity,
through experience,
you start to learn,
just come clean with stuff.
And I think the same can
be true about social media.
So now the new teaching
platform in social media
is not so much in person.
And if you're just learning
something, just tell people,
I'm just learning this
thing, but I enjoy this,
and maybe you will, too.
Or, hey, guys, you can't.
You won't believe this.
But here's something
I found out recently.
So stating in those terms,
like new, I'm still learning.
This is like a research
project I'm working on.
Everybody is cool.
It's when you try to
pretend as a 15-year-old kid
that you're a branding
master and you've
got seven years of
experience and you speak
from that kind of authority.
That's where it
gets really rough.
And like people say they could
smell BS from a mile away,
so that's what I would do.
OK, I'm only saying this because
of the proliferation of garbage
content that people
complain about.
I personally don't
have a beef with it.
I don't think
anybody in this group
is putting out that
kind of garbage content.
So this is not a sneak attack
or a kind of veiled commentary
or critique on this group.
Not at all.
OK all right, David.
Hey, guys.
So I want to circle back to
the conversation of having
three pricing options.
So my question is, how can
I craft a three pricing
options for console
sporting only offers?
And consulting offers.
Yeah I don't want to do
like content creation,
but I want to onboard a few
clients for only consulting.
OK the formula is the
one that you want them
to pick is one in the middle.
The one that is like the
ritz-carlton white glove
experience is the one
that's going to be higher.
Some creativity, some thinking
has to be put into this.
It would not be possible
for me to freestyle this
because I don't know enough
about what you want to offer.
OK And then the lowest
tier one is you can do it.
We can help.
Now, since all of
it's consulting,
you have to figure
out how to do this.
You can do the analysis.
The first part, right?
and you can do some
like an initial report,
like what posts are
doing well for you, what
you might consider doing
more of or less of.
And here are three
people in your space
that are doing really well.
You can just do
that, and maybe that
is worth something to somebody.
The whole point of
it isn't necessarily
to tell the cheap
option, it's just
to make the middle option
look a lot more palatable.
And analytics doing
data science stuff
is actually really valuable.
Or you could say, look, based on
the preliminary research here,
here's the hashtags I
think you should try.
I'll give you three
data sets to try.
OK I could put together
a style escape for you
and what I think you need
for your Instagram account.
Mm-hmm Are you
getting ideas now?
No David, sorry, my internet is
terrible, but but Thanks a lot.
I think I got it.
Got it.
Ok? good.
I like giving me the
silent treatment.
OK I think we are to Shia.
No, we're speaking.
Did you have your hand up?
You did OK.
I'm going to make sure
we have time for you,
so let's do this
Misty and then Shia.
Go ahead.
OK mine's really quick.
It's really just a
comment that came
to mind when we were
listening to Sean's experience
that I heard someone say that
nerves and enthusiasm feel
the same way in the body.
So maybe if we think
about that when
we get the case of the
nerves, that can be useful.
Yes And that person
is Simon Sinek.
He talked about interviewing
athletes at the Olympics,
and they said that, you know,
the reporters kept asking him,
are you nervous?
Are you nervous?
Like, no, I'm excited.
And he says that basically,
if you look at it,
the symptoms of being nervous
are quick and heart rate.
You get sweaty palms.
And you start to
envision the future.
And it says, what's the
symptoms of being excited,
your heart rate quickens,
you have sweaty palms.
And you have visions
of the future,
so they're literally
the exact same symptoms.
We just need to
change the message
that's being transmitted and
how we interpret it in our head.
So instead of interpreting
it as being nervous,
reinterpret it as being excited.
Like, I'm really excited,
they're almost exactly
the same feeling.
Right, and true, true, true,
the life my wife's like, honey,
you're getting ready
to speak tomorrow
and you haven't
finished your talk.
I'm like, no.
And she's like, I'm
so nervous for you.
I'm like, I'm not.
I'm excited.
Please stop telling
me you're nervous
because it's going
to mess up my game.
I'm good.
OK Shia.
Hey, guys, no more hands
raise, no more hands
raised, this is it.
Go ahead.
You have to unmute.
I could do it for you, though.
OK, you're ready.
Go ahead.
So switching to the visual.
Part of the brand I used at
the beginning a few years ago,
I used to present like
half baked stuff options,
so just to test
where the client is.
And we went in circles,
revisions back and forth.
It never end ended.
The last 15 brands
that I created.
I just presented one concept,
but pitched the hell out of it,
meaning to say show them
the full, full mark UPS
and all that stuff.
So I read the book from
Blair with recommendations,
and he talks about the
addiction of the reveal, right?
And that we are addicted to
the reveal and take them along.
With the process, so when it
comes to strategy that makes
I do that all the time.
But when it comes to the
design, I felt every time
I present a second
or third option,
I open up a can of
worms and it never ends,
and I remember why I
only present one option.
My question is, I know
that you do stuff.
So what am I doing wrong
that the second represents
something else?
It's goes downhill from there.
OK, let's refer back
to the book of Blair.
OK, since you've read
it, I've read it too.
It's just that problems, when
raised early are cheap to solve
and problems raised late
are expensive to solve.
So you want to bring all
the problems up front?
So how do we do that?
What do we recommend people do?
So if you do discovery
and strategy up front,
we're bringing up
all the problems.
We're getting clarity,
we're getting alignment
on what it is
we're trying to do.
And to me, the great
intermediate step
between that and
designing something
is to do style escape.
So the style escapes are
some options we can talk,
we can work through
the problem and then
we can go away and design.
And I'm in the same
boat as you, Shia.
In the early days of
pitching because we
used to have to pitch
a lot for commercials,
we would throw 10,
12, 14 ideas at it
and just spend a God
awful amount of money.
And the clients were
sitting there overwhelmed
with the plurality of choices,
the embarrassment of riches,
if you will, that they
had a hard time choosing.
And it inevitably asked us,
which one do you recommend?
Like you said the
doctor recommends,
then we would make
a recommendation
based on what we heard.
We like this.
Or sometimes we'd remain
very objective and say,
I don't know.
They're all our children.
We love them all equally.
You get to pick.
OK, fine.
Later on, when we learned
how to have conversation
with the client to
hold their attention
and to dive deep into what it is
that we think they need almost
always, then we could only
see one solution at this point
only.
One thing.
So then we would just
present one thing,
you either take
this or you don't.
We don't think there's
35 ways to do this
based on this very thorough
conversation that we've had.
And we then just
eliminated the choices
and then they get
to pick or not.
It's risky.
It's the way I work, so I
don't do stealth escapes,
I only present one concept
and the last 20 brands
got approved.
The first, like, I didn't
have any revisions.
My question is, should I
do stealth games or not?
No like I said, if
the process is working
and you like the results that
you're getting by all means,
keep doing that thing.
So the last 20 projects
have been frictionless.
You only do one concept
and they're happy
and they will recommend
friends keep doing that thing.
Right you have set up
yourself in a position
where what you're doing, you
have a very clear process.
You're a good listener
and your clients,
the ones that you're able
to find respect and like
that process.
Don't complicate it.
Don't introduce something new
to have a lot of extra opinion.
Now, sometimes the clients do
feel this way, especially when
they pay you a lot of
money for peace of mind
and just clarity that they
felt like you've explored it.
Even if the option
is very good, just
keep in mind the whole
contextual thing, right?
We don't know if it's good, if
we don't know if it's perfect
until we see something
that's not perfect, like,
oh, well, that was really good.
I'm glad you made that choice.
But I always tell them is
look behind the scenes.
We did a few out.
I'm not showing it to you
after we begin the process
and we close, then
I'm going to show you
and I do it all the time.
Just to show them,
look, you see,
I could have shown you this,
but I wouldn't save you.
Yeah you know, Paul
Ryan is famous for doing
one logo for a lot of
money for from $100,000
to million dollars, and he built
these really beautiful books.
And if you ever get a
chance, go find these books.
You can find them at the library
or online somewhere, I think.
And what he would do
when he was designing.
The Ford logo or the morning
star logo or something
like that, he would show you
the evolution of his thinking.
Really beautifully laid
out that page by page.
It told the story about why this
works, why that doesn't work,
and then eventually
arrives at the one logo.
And that's the one
he wants you to buy.
And that's it.
And part of his contract
is, I just make you one.
You already bought it so you
could use it or you don't.
That's up to you.
So there's alternative ways
to make it work for you, ok?
All right.
Emmanuel, you have not
had a chance to speak,
so please make yourself
be heard and then
we're going to wrap
it up with Sean.
OK, I have a very easy question.
Great very easy.
Last week, at the end of the
call, you said, I'm tired.
I don't know if I'm
ever doing this again.
And you showed up today.
So my question is why?
My question is why?
Let me say that.
It was like, Oh my god,
he's quitting this PM call.
I love this.
Oh no, no, no, no.
Hold on, hold on, hold on.
Let me clarify.
Let me clarify.
The problem was that day I had
done an hour and 45 minutes
in the morning, and then I did
another hour and 45 minutes
on a PM car and I was like,
guys, I'm tired, I'm done.
And I didn't want to create
this expectation with everybody
that yes, every week we're going
to have a 3 and 1/2 hour long
conversation.
That's all.
OK thank you, because you
actually said the words,
I do not know when I'm ever
going to do this again.
We'll have to edit
it out, obviously.
Here I am, you know, we're
very I'm very happy about this.
OK, that's good.
All right.
Thank you.
OK, John.
Oh, no, I just forgot to put
my hand down from earlier.
So sorry about that.
OK very good.
6:50 PM.
I'm going to do a whiteboard
session either tomorrow
or Friday, and I'm going to
encourage you guys to tune in.
I'm going to talk
about how to create
an innovative culture,
whether your company 1 or 100
it should work.
I've come back from a board
meeting with a company
that I just want to inject some
innovation into their thinking,
and I started to realize
some of the sticking points.
I'm going to share
that with you.
I've created this thing
that I shared with Matthew.
He seemed pretty
excited about it,
but I call it innovation
bingo, so you guys will
have to tune in to see that.
OK, so a little tease there.
Good to see all of you.
I'd like to take this
opportunity to, first of all,
say, say goodbye to
all of you, but also
to give everyone who wants to
introduce themselves and say
hello to do so now.
OK in this part,
Alex will cut out.
So if you're new?
If you feel like you're new.
Please, please unmute yourself.
Tell us who you are.
Tell us where you're from
and tell us the one thing
you want to be known for.
So, Christie, go ahead.
The Mike.
There you go.
Nice to see you.
Nice to meet you.
This is my first time here.
I hope to get the most
out of this group.
And I want to thank
you for giving me
this content, the free
content on YouTube.
And for this group.
I want to be remembered for.
I don't know why.
I don't know why.
Right let's do this again.
Let's do this.
Rewind let's rewind the tape.
Ok? you're going to
say your name, which
you haven't said yet.
You're going to tell
us where you're from
or what city you reside in.
And hopefully you can think
about the one thing you just
want to be known for.
You can change your mind later.
OK but I cannot see if I'm
nervous or if I'm excited.
You're excited, for sure.
So go ahead.
Do it.
My name is.
Hi, guys, my name is Chris.
I'm from bucharest, Romania.
From Europe.
I'm a motion designer
and a VFX artist.
And for now, I'm a freelancer.
Beautiful you did it.
Good job.
All right, who else
wants to say hello?
Hey, there you go.
Hi hi, I'm Radhika.
This is my second call.
I had it last week.
I'm from India.
My company's name
is laughing popcorn.
It's a small studio which
I'm looking to shape up.
And I think the one
thing that I want
to be known for is somebody
who changed the face of design
in a developing
country like India.
I don't want people to
go through the struggles
that I've been through.
Beautiful that was
more ambitious than I
was hoping for.
So that was awesome.
Thank you very much.
But in this group, what's
the one skill or one thing
you want to be known for.
So that we know how to
kind of remember you?
I am working as a
brand strategist,
and I think I come
from a knowledge design
background of designing
and MBA like management.
I think I'm stronger with
my business and the thinking
and strategic parts.
So how to build cultures and
companies establish business?
I think I'm stronger there and
I want to make it even more
stronger.
Great, fantastic.
I love the name of
your company, too.
OK, thank you.
Yeah, it's very nice.
All right.
Who's up next?
Who wants to say hello?
Although, OK, fire away.
Hi, I'm Amy Lynn.
I live in Napa, California, and
I'm a wine packaging designer
and I've been designing
for over 20 years,
but I wasn't able to
get a Bachelor of Arts
and a Bachelor of science, so
I'm working on the business
aspect now.
Beautiful thank you and
welcome to the group.
Norcal in the house.
Hey, who's up next?
I'll go.
Go ahead.
Yes so my name is
Reggie ballesteros,
and I am also from
Northern California,
I'm from the San Francisco Bay
area, specifically Vallejo,
but most people know
San Francisco more.
I am a photographer.
I went to education
for engineering,
but I since quit
that and I've been
a photographer for five years.
And as far as what I
want to be known for,
I want my legacy to be.
I'm that guy on
YouTube who taught you
how to do photography.
Awesome very good.
So welcome to the dark side
known as the creative arts.
OK now, who's up next?
Yes I'm looking at you.
Yes Heather.
OK, there we go.
Good evening.
I'm really from
Israel originally,
but now I'm living in Peru.
I've been traveling
around the world
for around South America
for the past five years
and building digital
companies for about 15 years.
And well.
One thing to be known for,
I'm now writing a book
called The nomad MBA and.
It's kind of taking the
concept of being a nomad
and but not as traveling and
working more as traveling
and learning by
building companies.
Awesome next time, may
I make one request?
Turn on the lights, you're so
dark, I can barely see you.
All right.
It's the only way
I get to know who
you guys are is if you guys
speak up, there we go, whoop.
The lights are on.
It's like magic.
Now I can see you OK.
The men in the mystery man.
OK, who else?
Who else?
I'm not going to
force you said it.
OK, then, that's it.
I want to hit Stop
Recording right now.